1. How to Use the OOCL Customer Information Service

2. How to Find Vessel Arrival Dates, Exchange Rates, or UVI’s
Example 1 – Imports
How to Find Vessel Arrival Dates, Exchange Rates, or UVI’s
(Hotkeys 1 – 2)

3. Wait For the Answering Voice, then dial…

5. How to Find a Container Status
Example 2 – Cargo Tracking
How to Find a Container Status
(Hotkeys 3 – 1)

6. Wait For the Answering Voice, then dial…

8. How to Request a Copy Bill of Lading
Example 3 – Exports
How to Request a Copy Bill of Lading
(Hotkeys 2 – 3 – 2)

9. Wait For the Answering Voice, then dial…