1. Technology Resources
Welcome to
Texas State!

2. IT Assistance Center We keep you connected and protected!
Full service IT support
NetID & password
Internet & access
Computer purchasing & repair
Software training & support
We keep you connected
and protected!

3. Your NetID e.g., zzz99 Your NetID @ txstate.edu
Used for a wide variety of Online Services
Your txstate.edu
= your BobcatMail
e.g.,
The university uses extensively in its business processes and to communicate important information.

4. NetID Password Tips Use a strong password. Keep your password secure.
Do not give your password to anyone.
You must change it once a year.
Change your password via the Online Toolkit.

5. Texas State Home Page

6. Online Services

7. Online Services

8. Online Toolkit Change your NetID password
Create a new address (alias).
forwarding is not recommended for staff.
Change your displayed name (Update User Profile)

9. Technology Resources & ITAC

10. Mouse over Faculty & Staff

11. Click Technology Resources

12. E-mail on Your Mobile Device
Click Services > Computer-Based Services

13. Mobile Plan Discounts
Click Services > Phone-Based Services

14. Campus Wireless Texas State WPA (Secure!)
Click Services > Computer-Based Services
Texas State WPA (Secure!)
Secure
Preferred
Log in with your NetID and password
Faster connection
Texas State University (Not secure)
Not secure
For guests who do not have NetIDs
Slower connection

15. Training & Docs
Click Training & Documentation

16. IT Software Training ITAC offers instructor-led, hands-on training!
E-learning is available via lynda.com to all faculty and staff.
Access lynda.com via answers.txstate.edu
On-demand MS Office training is available for groups.
Access
PowerPoint
Windows 7
Excel
SAP
Adobe products
Outlook
Word
Lync

17. Software
Click Software

18. Software Licensing Wide variety for business use
No charge or via education discounts
Licensed for all staff and faculty
Antivirus software
Microsoft Office 2013
Microsoft Office 2011 for Mac
Adobe CC
Only install legally licensed software!

19. Microsoft Office 365 – Free!
Click Software > Microsoft for Faculty and Staff
Free to all
Staff,
Faculty, &
Students

20. Hardware
Click Hardware

21. Computer Repair
Texas State-owned and personally-owned computers can be repaired!
Competitive pricing (cost-recovery)
Technicians are Dell, Apple, and HP certified!

22. Computer Purchasing Purchase Programs
Department Funded Purchases (DFP)
Computer Replacement Program (CRP)
Re-Image services
Contact ITAC for a computer ordering consultation
ITAC recommends specific models
Fits most business needs

23. Personal Computer Discounts
Click Hardware > Buy a Personal…

24. Forms (Requests) Click Forms (Requests) Long Distance PINs Voicemail
Network ports

25. Whew! That was a lot of info!

26. Keep this Handout Handy!

27. IT Assistance Center Phone: 512.245.ITAC (4822)
LiveChat: livechat.tr.txstate.edu
Answers: answers.txstate.edu
Website:
Phone and LiveChat: 24/7/365
Walk-up Center: Mon – Fri, 7:30 a.m. – 6 p.m.

28. Available for iPhone and Android
Texas State Mobile App
Events
Maps
Directory
News
Athletics
Tram
Videos
Photos
BobcatMail
KTSW (campus radio)
Audio
Schedule
Dining
Library
Campus Rec
Handbook
Social Media
Calendar
Available for iPhone and Android