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Chapter 8 – Group Influence
Part 3: March 17, 2014
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Group Decision Making & Groupthink
Poor group decisions may result due to: Cognitive constraints: Affiliative constraints: Egocentric constraints: What is groupthink? Examples from NASA?
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Groupthink symptoms: 5. Pressure to Conform
1. Illusion of Invulnerability 2. Belief in Group’s Moral Superiority 3. Rationalization 4. Stereotypes of Opponents 5. Pressure to Conform 6. Self-Censoring 7. Illusion of Unanimity 8. Mindguarding
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Reducing Groupthink Solutions focused on leadership –
Solutions focused on decision making – Solutions focused on group members -
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Conflict Management Strategies
Options involve use of a 3rd party and extent of their power: 1) Bargaining – 2) Mediation – How do they differ? 3) Arbitration – How does it differ from mediation? Conventional vs. Final Offer arbitration: Effects on intragroup relationships?
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