1. Heather Steele HLG Conference Keele University 14 – 15 June 2018
Developing a Quality and Improvement Virtual Bookcase to support Knowledge Mobilisation in a Mental Health Trust
Heather Steele
HLG Conference
Keele University
14 – 15 June 2018

2. The beginning Knowledge management in the organisation…
New intranet development – opportunity!
Information existed…but where?
Continuous Improvement Team
Knowledge management vs. knowledge mobilisation
Appetite for the work but no-one knew WHO

3. Finding the key stakeholders
Who?
Finding the key stakeholders
Communications
Continuous Improvement
Research and Development
Learning from Incidents and Mortality
Risk Management
Information Governance
Library and Knowledge Services!

4. Aims Quality and improvement Effective communication Patient safety
Make things easier to find
“Improving communications on lessons learned and sharing best practice. This seems to be at the heart of the QI Bookcase”
Head of Communications

5. The QI Bookcase

6. The QI Bookcase

7. The QI Bookcase

8. What next? To be continued… Evaluation Impact!
Learning from incidents and mortality
Survey planned October 2018
Page access stats

9. Reflection
Stakeholders:Time
Technology
Semantics
Getting it used!

10. Top tips Engage stakeholders early on Create buy-in
Link to efficiency and safety
Provide examples
Align with Trust objectives
Be patient
IT and Communications are key

11. Heather Steele