1. Data Issues Resolution Process
Hawaii State Department of Education
25th Annual STATS-DC 2012 Data Conference

2. Historical Context
Data governance and issues resolution
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3. Purpose of Data Issues Resolution Process
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4. Communications
Information  Keep informed of issues and decisions that might affect your programs or areas of responsibility
Forum  Escalate issues that affect your data or put them at risk
Early Engagement  Input before decisions are finalized
Documentation  Transparency of decisionmaking

5. Who Answers for the Data?
Data Stewards
What if the data are housed in a system that is not under my control?
IT Partners
Who is the data steward for my system?
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6. Proposed Structure

7. Process Flow

8. Data Issues Resolution Process Ownership
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9. Clarify Roles and Responsibilities

10. Data Issues Resolution Website and Issues Life Cycle

12. Issue Identified & Posted

13. Subcommittee Identified & Workspace Created

14. Subcommittee Work

15. Proposed Solution Presented Intra-Department Group

16. Proposed Solution Presented Data Stewards

17. Proposed Solution Presented Data Stewards
Agenda

18. Data Steward Voting Opens

19. Voting Activity is Tracked & Documented

20. Selected Option Presented Executive Data Committee

21. Approved Guidelines Disseminated

22. Issue is Documented & Closed

23. Paths of Subcommittee Proposals
Identify data issue
Subcommittee
Intra- Department Group
Data Stewards
Executive Data Committee
Joint Subcommittee
Proposals
Data requests
Internal data requests
External data requests Subcommittee
External guidelines
Internal guidelines
Two Subcommittees
Web 2.0 Subcommittee
Survey Proposal
Sponsors
Process Proposal
Intra-Departmental Group
Data Stewards
Executive Data Committee

24. Lessons Learned
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25. For more information
Hawaii State Department of Education Data Governance website