1. INSTITUTE FOR STRATEGIC COMMUNICATIONS & CHANGE
Overview and Context:
Strategic Communications & Change
 Ingenium Communications 2017/18

3. PROGRAM OBJECTIVES
LEARN LEADING BEST PRACTICES IN CHANGE COMMUNICATIONS 1 2 3
BUILD LEADERSHIP CAPABILITY AND CONSULTATIVE SKILLS
EXPLORE STRATEGIC COMMUNICATIONS THROUGH THE LENS OF CHANGE, AND CHANGE MANAGEMENT THROUGH THE LENS OF COMMUNICATION

4. CHANGE COMMUNICATIONS
Strategic Communications
CHANGE COMMUNICATIONS
Change Management

7. THE FIRST CASUALTY
OF CHANGE IS COMMUNICATIONS

8. IN PREPARING FOR BATTLE, I HAVE ALWAYS FOUND THAT PLANS ARE USELESS, BUT PLANNING IS INDISPENSABLE
Dwight D. Eisenhower

9. ALL STRATEGY
IS CHANGE

10. The invention of the lightbulb
was not the result of a continuous improvement exercise on the candle

11. COMMANDER’S INTENT

12. ALL STRATEGY-MAKING WALKS ON TWO FEET, ONE DELIBERATE, THE OTHER EMERGENT. FOR JUST AS PURELY DELIBERATE STRATEGY-MAKING PRECLUDES LEARNING, SO PURELY EMERGENT STRATEGY-MAKING PRECLUDES CONTROL. PUSHED TO THE LIMIT, NEITHER APPROACH MAKES MUCH SENSE.
Henry Mintzberg
Crafting Strategy

13. NO PLAN SURVIVES CONTACT
WITH THE ENEMY
Helmuth von Moltke
Chief of Staff of the Prussian Army

14. PLANNING EXPANDS THINKING WHILE FOLLOWING A PLAN LIMITS THINKING
PLANNING EXPANDS THINKING WHILE FOLLOWING A PLAN LIMITS THINKING. AND THE WHOLE POINT OF DEVELOPING A STRATEGY IS TO IMPROVE INTELLIGENCE, NOT REPLACE IT.
Karen Phalen
I’m Sorry I Broke Your Company

15. GUEST SPEAKER Melanie Sullivan Executive Director
Communications Community Office