1. AN (ALTERNATE) HOW TO GUIDE....
MOTIVATE LEAD SUCCEED
SKI INJURY
DIFFERENT TAKE ON MOTIVAE LEAD SUCCEED – WHAT WE ARE DOING INSIDE THE ORGANISATION
DIDN’T WANT TO LECTURE ON LATEST MANAGEMENT “THEORY” SHAKE IT UP A BIT…
GURU – CEO’S DON’T DO HUMOUR; THERE IS A CAT PICTURE FOR EVERYTHING
AN (ALTERNATE) HOW TO GUIDE....

2. I DECIDED TO GO WITH CAT PICTURES

3. HABITS CREATE CULTURES
THE ORGANISATION IS A REFLECTION OF YOU AND YOUR HABITS
CREATE AND MAINTAIN A CONSTRUCTIVE ORGANISATIONAL CULTURE
PROVIDE LEADERSHIP
DELIVER COMPELLING MESSAGE
CEO LEADERSHIP TEAM
COUNCILLORS
WHEN THINGS ARE NOT RIGHT LEADERS FAIL TO LOOK AT THEMSELVES

4. WHAT IS A HIGH PERFORMANCE ORGANISATION?
THERE ARE MANY MEASURES – FINANCIAL, COMMUNITY SATISFACTION SURVEYS, KNOW YOUR COUNCIL INDICATORS.
THE VIBE – PEOPLE WALK IN SCAN AND JUST KNOW…..

5. INSPIRING VISION HABIT 1 DON’T MEAN THE BLAND MANAGEMENT SPEAK ONES
SOMETHING THAT IS MEANINGFUL FOR THE ORGANISATION, NOT THE WORLD.
SOEMTHING THAT PEOPLE ACTUALY REMEMBER – CONNECTS WITH HEART AND BECOMES A WAY OF LIFE
SHARED – NOT SOMETHING THE CEO CAME UP WITH.
“CREATE AND IMPROVE AMENITY FOR THE COMMUNITY”
HABIT 1
INSPIRING VISION

6. CLEAR STRATEGIES GOALS
THE HOW TO GUIDE ON HOW TO ACHIEVE THE VISION.
HOW IT LINKS FROM THE VISION, COUNCIL PLAN ALL TO THE INDIVIDUAL’S WORK DAY.
STRATEGY ON A PAGE
TRUTH IN STRATEGY – DON’T PRETEND
HABIT 2
CLEAR STRATEGIES GOALS

7. DEVELOP YOUR PEOPLE HABIT 3 DEVELOP YOUR PEOPLE
COMES UNDER PRESSURE WITH THINGS LIKE RATE CAPPING
SELECT, RECRUIT, COACH AND SUPPORT RIGHT PEOPLE
MOVE ON PEOPLE WHO ARE NOT RIGHT
HABIT 3
DEVELOP YOUR PEOPLE

8. RECOGNISE YOUR PEOPLE HABIT 4 HAND OUT RECOGNITION DAILY.
IT IS LEADERS RESPONSIBILITY TO HAND OUT AS MANY AS POSSIBLE DAILY.
TAILOR IT TO THE PERSON, AND THE ORGANISATION.
BE BOLD AND SURPRISING
HABIT 4
RECOGNISE YOUR PEOPLE

9. GENUINELY CARE HABIT 5 GENUINELY CARE. IT IS HOLISTIC –
LISTEN – VALUE OPINIONS, PEOPLE KNOW WHEN YOU ARENT
DON’T TOLERATE BULLYING AND HARRSAMENT
BALANCE WORK AND LIFE – BE FLEXIBLE
INACTION SPEAKS LOUDLY – DON’T LET THINGS SLIDE BY
HABIT 5
GENUINELY CARE

10. LISTEN FEEDBACK ADAPT HABIT 6 GENUINELY LISTEN.
LESSONS LEARNT WITH A COUNCILLOR I WORKED WITH. STAYED WITH ME.
OMBUDSMAN HAS BEEN PRESSURING COUNCIL TO DO THIS.
DO CUSTOMERS – OUR COMMUNITIES – COME FIRST? OR DO EMPLOYEES COME FIRST.
GOOD DEBATE TO HAVE WITH THE TEAM.
BUILD RELATIONSHIPS WITH THE COMMUNITY
HABIT 6
LISTEN FEEDBACK ADAPT

11. CONTINUALLY IMPROVE THE SYSTEM TO SUPPORT ALL THIS
THIS IS MY EXPERIENCE.
FRUSTRATING SYSTEMS UNDERMIE ALL OF THIS.
POORLY IMPLEMENTED SYSTEMS UNDERMINE ALL OF THIS.
ALL OF OUR HABITS ARE SHAPED AND SHAPE THIS.
HABIT 7
IMPROVE SYSTEMS

12. INTERLUDE
TRUTH HONESTY

13. INTERLUDE
TRUTH HONESTY

14. 7. Improve Systems
6. Listen
5. Care
4. Recognise
3. Develop
2. Strategies
1. Vision
Trust &Honesty

15. WORTH THE HARD WORK? Better place to work Improved employee engagement
Improved customer satisfaction
Greater productivity and innovation
Greater resilience and change capability
Sustainable high performance
WORTH THE HARD WORK?

16. MAKE THE CHANGE Don’t let organisation culture drift -
What gets measured gets managed
Treat like any other CHANGE program
Left brain – clear, concise, structured.
USE RIGHT BRAIN TOO – emotional and heartfelt case for change.
Results in enthusiastic supporters rather than reluctantly compliant.
MAKE THE CHANGE

17. GOOD LEADERSHIP CAN NOT BE DELEGATED TO HR.
I CAN FEEL THE WEIGHT OF RESPONSIBILITY.
EVERYONE IS WATCHING AS CEO. AS LEADERS EVERYONE IS WATCHING WHAT WE DO.
THAT FELT STRESSFUL AT FIRST – BUT INVIGORATING WITH A PLAN
GOOD LEADERSHIP