1. Krakow

2. SCHOOLS NAME* TRIP TO KRAKOW Travel Dates DD/MM/YYYY – DD/MM/YYYY

3. What this presentation will cover
Visit overview
Accommodation and Meals
What is included
Next steps
About European Study Tours
Safety Management
European Study Tours Customer Charter

4. Sites and visits in Krakow
Auschwitz-Birkenau Arguably Krakow's "must see" visit. The site of the Auschwitz concentration camp is a moving memorial to the over 1.5 million Jews who died there during WWII. Students see a short film about the liberation of the camp before visiting some of the surviving prison blocks, gas chamber and crematorium. One of the most horrific acts in human history is presented with a level of tact, poignancy and professionalism that is profound.

5. Sites and visits in Krakow
Guided sightseeing tour of Krakow Half day walking tour of the Old Town takes in some of Krakow’s major sights, including Kazimierz – the former Jewish quarter, Remuh and Isaac Synagogues, Wawel Cathedral, St Mary’s Church and Collegium Maius.

6. Sites and visits in Krakow
Czestochawa Monastery To understand the central role that Catholicism still holds in contemporary Poland, the Czestochawa Monastery is one of the world's greatest places to pilgrimage as people flock to see it's famous icon, the Black Madonna, reproductions of which exist in almost every Polish church.

7. Sites and visits in Krakow
Kazimierz Kazimierz is Krakow's former Jewish quarter which was made world famous thanks to Steven Spielberg's famous film, Schindler's List. Pre World War II, Poland housed the largest Jewish community in Europe and Kazimierz is representative of this. it will enable students to retrace the history of Krakow's Jews, and see the remains of their culture here.

8. Sites and visits in Krakow
Wawel Castle & Cathedral The Wawel Royal Castle and Cathedral on Wawel Hill was built at the time of Casimir III the Great, who reigned from 1333 to It is the most historically and culturally important site in Poland. The castle is a combination of Medieval Romanesque, Renaissance styles all brought by different rulers and houses extremely valuable museum collections.

9. Your accommodation and meals in Krakow
Accommodation *(Please check your itinerary for details) We will be staying in*…
Meals
* (Please check your itinerary for details)
Please inform us of any dietary requirements or allergies you /your group) may have.
Breakfast is/not* included.
Evening restaurants include:

10. What is included?
Transport – Flights/Trains/Coach* Accommodation Meals* Visits and Excursions
What is not included? Spending money. Insurance may or may not be* Transfers* – from home to airport, and in destination if not booked through us. Additional charges such as extra baggage, upgrades etc. *Please speak to your tour planner if you would like us to arrange this for you and your group.

11. Next steps for Students (and Parents)*
Key Dates Initial Deposit – dd/mm/yy Passport information – dd/mm/yy (Does your group have any international students? – check if they need additional time to obtain a visa if required.) Final Payment – dd/mm/yy Travel! – dd/mm/yy
If you require a visa please obtain this as soon as possible.

12. Next steps for booking with European Study Tours
Provisional Booking – We will hold the travel and accommodation arrangements for your tour while you collect deposits, except in the case of low cost airlines which cannot be held. In this case your price will be based on an estimated flight price and we therefore recommend you ask for an additional £50 contingency to cover any price fluctuation between quoting and time of booking. Booking – You must pay a deposit at the time of booking of £50 per person for UK coach and rail tours, £75 per person for overseas coach and rail tours and £150 per person for air tours. In the case of Low Cost Airlines we will also need a full names list (as per passport). We will then commit to the travel arrangements agreed and begin work on planning your itinerary.
You will be registered on our online portal My Tour Manager which will allow you to access your booking at any time where you can view documents, submit passenger information as well as receive reminders about important deadlines to help keep your tour planning on track.
Final payment - Final payment for your tour will be due ten weeks before departure. Approximately three weeks before travel (and provided the balance has been paid in full) you will receive a Final Information Pack including tickets, your finalised itinerary and other essential information. Your trip! – From the moment you leave, our staff are available 24 hours a day, 7 days a week, equipped with every detail of your tour in the unlikely event that you should encounter any difficulties while you are away.

13. About European Study Tours
European Study tours was established in 1982 and since European Study Tours have become one of the leading educational tour operators specialising in tailor-made travel and subject specific conferences for students. Group leaders return to travel with EST year after year because of the exceptional level of service we offer them. 
European Study Tours is part of the Education Division of Holidaybreak, the education and activity travel group, alongside PGL and NST. Holidaybreak is owned by Cox & Kings Limited which is one of the oldest and most recognised travel operators in the world.

14. Safety Management
European Study Tours is a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. Please ask EST about the protection that applies to your booking. In line with DfES guidelines and after consulting with RoSPA (The Royal Society of Prevention of Accidents) we have developed a Safety Management System, which helps ensure elements of your tour remain of a high standard. The Safety Management System covers the following elements of your tour: • Accommodation • Transport • 24 Hour Emergency • Cover • Tour Operator Liability Insurance • Pre-Tour Inspection Visit • Pre-Tour Safety Information