1. Flats Symposium 2008 Communicating FSS NPF Peter Moore
National Postal Forum
NPF
Where knowledge
and innovation connect.
Flats Symposium 2008
Communicating FSS
Peter Moore
President, Peter Moore & Associates
National Postal Forum 2008

2. Communication Team Cross-functional Co-chairs Industry Postal
Peter Moore – Industry
John Nagla – Postal Service

3. Purpose
Develop Process to Facilitate FSS- Related Communications Among Key Stakeholders
Customers – Mail Owners
Mail Service Providers
USPS 3

4. Initial Questions What data needs to be communicated?
Who needs to know?
What is the necessary timing? Frequency?
How well suited are existing communication channels?
What changes and additions are needed?
How best to provide feedback?

5. Key Data FSS Deployment Schedule Entry Points Critical Entry Times
Mailing Standards
Mailpiece Design
Preparation Requirements

6. Establishing the Process
Program Initialization
Raise Awareness
Create and Refine Data Structures And Communication Channels
Deployment of Machines Into New Areas
Labeling, Transportation Changes
Regional Effects – Local & Regional Mailers

7. Short Term Objectives FSS Web Page Brochures
Linkage from USPS.com, RIBBS, etc
Specific Data
Links to “All Things FSS”
Brochures
Addressing
Preparing for FSS
Distribution Through BMEU, PCC, BSN

8. More Specifics Addressing Presentation “Workshop-in-a-box”
PowerPoint
For use at PCCs, Industry Meetings, etc.
Addressing, FSS, IMB
Speakers Bureau
Industry Functions; e.g., Conferences
USPS Functions; e.g., PCC meetings, Focus Groups

9. Resources National Postal Forum FSS Symposium DVD Postal Explorer
PCC Insider
PCC Education
DMM Advisory
MailPro 9

15. Questions?