1. E-procurement and SME Inclusion the Harlow Perspective
East of England Regional Workshop 3rd November 2003

2.
HCBS

3. Working in Partnership
The core partners
for Region Network
HCBS

4. HCBS

5. Partnership Commitment to e-business
Support from East England Development Agency
Assistance of Essex County Council
Working with Business Link for Essex
Engaged with the National e-Procurement Project
Develop supplier solution with Harlow District Council
HCBS

6. HCBS

7. Supplier Adoption and Economic Development
National e-Procurement Programme
Guidelines for Local Authorities
Supplier Adoption and Economic Development
Practical Steps to Successful Supplier Adoption
Identified key steps include
Develop a supplier strategy
Carry out an assessment of supplier value and e-readiness
Communicate with your Suppliers
Put in place a supplier development programme
HCBS

8. Distribution of Businesses
92.8%
Vital to recognise the contribution of
the Micro and Smaller Business to the local economy
HCBS

9. SURVEY OF BUSINESS SMALL COMMUNITY
Determine Level of e-Readiness.
Use of PC in the workplace
Use of e-commerce in business
HCBS

10. Determine Level of e-Readiness.
What do you use Internet for ?
HCBS

11. Determine Level of e-Readiness.
Type of connection
Do you have in house
skills to develop
e-commerce
HCBS

12. Ladder of e-enablement (UK online for Business)
LEVEL 3
e-ordering: receives orders electronically;
method of customer authentication is in place;
information is exchanged electronically; have broadband etc…
LEVEL 2
e-marketing: has own web site;
has a web services catalogue; information
and services are up to date;
basic competence in IT is demonstrated etc…
LEVEL 1: (basic)
Access to Internet: SME is able to access the Internet
via dial-up or cable modem; or Broadband (5 pts)
Access to SME has an capability with any
Internet Service Provider (ISP) - (5 pts)
HCBS

13. Progression on Ladder of e-enablement
LEVEL 4 to 5
Fully integrated into business;
online tracking of orders, issues
electronic invoices; adequate security
Supplier Development Programme
Awareness
Participation
Commitment
Key suppliers
National e-Procurement Programme
Guidelines for Local Authorities
HCBS

14. Supplier Development Programme
Awareness
1. Engagement with the wider business community
Promotion & Public Relation
Open access e-Business Development Programmes
Business Mentors and Advisors
2. Communication with the Council existing suppliers
Suppliers respond to dialog with their customer
Communication need to be clear and uncluttered
Don’t underestimate time and effort required
HCBS

15. What are we doing to help
Participation from wider business community
With support from BL4E promoting
a series of workshops for Small Businesses.
The Electronic Market Place
Developing e-business capacity
Getting the best from your web site
Supported by workshops concerned with
Tendering for Public Service Contracts
Doing business with Government and Local Authorities
HCBS

16. What are we doing to help
Participation from existing suppliers
Working with Harlow District Council
Regeneration Unit in support of supplier
recruitment.
Approved Supplier list outsource to Exor.
Working with BL4E to facilitate training
Developing e-business workshops
for council suppliers.
Supported by workshops concerned with
Working with your local authority
Doing business with Harlow District Council
Meeting supplier adoption criteria
Requirements of Policy and Procedures (H&S etc)
HCBS

17. Harlow District Council
An early adopter of e-procurement
Effective application of E-CARDS
property services
goods and services
Actively working with Exor - Sinclair Supplier Directory
Construction and Property Service.
Currently expanding to all areas of procurement.
Participant in the Essex LA Market Place - I&DeA
HCBS

18. Helping Businesses Prosper
Contact: Tony Comber