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The Member Experience - Illustrated
District Convention 2015 Jeffrey Van Member Relations Chair [INSERT SEMINAR TOPIC]
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Every Member Counts! What does each Key Club member experience as part of Key Club? How can we improve that experience?
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Every Member Counts at meetings…..
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At meetings….. Starting late
One person talking entire time (in monotone!) Lack of respect (by leadership or general membership) Chaos
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At meetings….. Lively & welcoming Start & end on time Inclusive
Powerpoint or handout of main points Respectful Encourage others to sign up for events
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Every Member Counts at projects and fundraisers…..
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At projects & fundraisers…
Not enough to do What is expected of me? What is this project or fundraiser for? Lack of recognition Leader does not set example
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At projects & fundraisers…
Welcome & recognition Clear tasks & expectations Project or fundraising cause is explained Safe & well chaperoned Shifts and/or breaks provided If there is a problem, try and fix it
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Every Member Counts during social events…
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During social events… Awkward silences Cliques Wrong venue
No contingency plan for weather Forcing people to be uncomfortable
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During social events… Icebreakers & team-building activities include everyone Theme provides a fun extra element Shy people are encouraged to participate – on their own terms Don’t be afraid to step out of comfort zones!
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Key Club Core Values Caring Inclusiveness Leadership
Character Development
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Ask yourself…. What can I do to improve my own experience as a Key Club member? What can I do to improve the experience of other members in my club?
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? ? Questions? Comments? Concerns? Go for it!
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Acknowledgements The CNH Key Club District would like to acknowledge the following individuals who have contributed to this presentation over the years. Jeffrey Van, Member Relations Chair, Rae Whitby-Brummer, Member Relations Mentor,
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