1. E-government Working Group
E-government in HUNGARY
Actual policy / main targets
Improving the quality of public (government) services
Broadband network for every municipality by 2005
Increase the number of home pages (presently 1200 home pages of 3200 municipalities)
Developing a more efficient and cost-saving public administration
Strengthening the democratic participation of citizens and increasing the transparency of the state
Most important building blocks/ implementation strategy
Content and services (E-Services Development Programme)
Regulations and procedures (E-Regulations Programme)
Culture and individual knowledge (E-Culture Development Programme)
ICT infrastructure (Infrastructure Programme)
Institutional structure and co-operation (E-Efficiency Programme)
EU-Hungary relations (EU Integration Programme)
Main achievements
Information society and e-government are important elements of the Government’s Program, central strategic plans and action plans are accepted
Some municipalities have high level e-government solutions, which can be disseminated
Online access to EU databases and networks
13/14 September
E-government Working Group

2. E-government Working Group
E-government in HUNGARY
Most beneficial e-government service / main benefits
improved efficiency of the communication within the government system (HGBS)
efficient communication between government institutions and the EU (IDA, HGBS-TESTA, HSecNet)
introduction of ‘one-stop-shop’ online solutions (electronic customer service system in the district centres)
an e-conform regulatory environment (Law on the public administration processes, Gov. Decree on XR)
Main challenges for the future
increase Internet penetration and digital literacy
create optimal legal framework of e-government
reorganise public administration processes
interoperability of back office systems (national interoperabilty framework)
inflexibility of Government institutions to co-operate (common business processes)
resistance of Government institutions to central e-government guidelines
lack of sufficient funding/resources (open source solutions, competence centre)
evaluation and monitoring
PR of the success in e-government development for citizens and businesses
13/14 September
E-government Working Group