1. Mentoring, Coaching and Training for Public Works Employees
City of Lee’s Summit, Missouri
Public Works Leadership Training
May 20, 2010

2. Characteristics of a Mentor
Role Model
Teacher
Companion / Confidant
Supporter
Resource
Perpetual Relationship

3. How do you mentor?
By being sincerely interested in someone else’s growth
By encouraging the growth of a less experienced person
By provide counseling, training, & discussions
By teaching based upon experience

4. Mentoring Defined
An organizational culture where experienced individuals help in the development of others.

5. Characteristics of a Coach
Functional Relationship
Guide
Rarely Offers Solutions
Encourager
Holds Individuals Accountable
Finite Relationship

6. How do you coach?
By encouraging individuals to find their own solutions
By holding individuals accountable
By focusing on the task at hand
By focusing on employee development

7. Coaching Defined
“ Coaching is helping your employees discover the answers themselves , you guide them through a thinking process, helping them discover the answers to their own questions.”
- Daniel R. Tobin, Ph.D.

8. Differences: Mentoring vs Coaching
A coach rarely offers solutions; a mentor gives advice and talks about their experiences
A coach encourages individuals to find their own solutions; a mentor shares their solutions
A coach holds an individual accountable; a mentor acts as a friend or role model