1. Software Release January 2014

2. Support costs per subscription have decreased
Employee Navigator now has 300,000 employees & dependents & >3,000 companies
Support costs per subscription have decreased
Incident tracking, knowledge-base & forums managed by Zendesk
Remote training and product webinars for users
Maturing software is driving down incidents

3. We’ll be serving up some new features in February
Decision support engine
Assigning contacts to clients (and outside vendors too)
Basic commission tracking

4. What is Employee Navigator cooking up for 2014
Small group quote engine
1-click integration with Discovery Benefits for
FSA
COBRA
Self-registration for employee (no more importing employees!)
Reporting across companies
ACA compliance tools (hours tracking, affordability, etc.)
API Infrastructure to pull data right out of EN
Expand our self-service EDI engine