1. THE CAREER GUIDANCE WITHIN LE FOREM
Presentation
BRUSSELS – 13 March 2008

2. Le FOREM
Public Service for EMPLOYMENT and VOCATIONAL TRAINING in the Walloon Region
Organisation: 3 entities
FOREM Conseil (Guidance & Counselling)
FOREM Formation (Training)
FOREM Support (Support)

3. Le FOREM has to meet the employment policies in the Walloon Region:
BACKGROUND CONTEXT
Le FOREM has to meet the employment policies in the Walloon Region:
PST-2 – Strategic Cross-Plans – Human Capital Development - LLL
PAC – Support Plan for the Unemployed
DIISP – Integrated Scheme for Social and Occupational Integration
Job Tonic – Integration for youth (18-25 years)

4. The career guidance within the PES
Objective: work first
The aim of the career guidance services is to position « very quickly » each jobseeker on a trade or a job in order to upgrade his/her chances of integration into the labour market.

5. CAREER GUIDANCE ITINERARY
Access to anyone, free of charge
Welcome space with:
Information (documentation) on jobs, training opportunities, integration and labour market
IT-tools (PC, fax, printer, softwares, internet, telephone …)
Counselling
Support

6. Career Guidance Process
Personal and vocational assesment
Choice of a vocational guidance or
reguidance
Action plan
Support (implementation)

7. The counselling approach within the PES
1or 2 interviews with the aim of :
Carrying out a skills assessment
Clarifying or validating a career option

8. The support within the PES
Limited time: max. 5 interviews
over a period of a 1 ½ month
The person can completely define the career guidance or a career plan

9. Classification of career guidance products
Information (jobs, training opportunities, companies, labour market)
Assessment (skills, competences)
Project (career choice, occupation)
Information on the labour market and socio-economic environment
Active behaviour towards the labour market (traineeships into companies)
Implementation of the project (active processes)
Career management (in-service)
Reconversion (redeployment)

10. Target groups and services offered
JobTonic Programme
Letter
Personal interview
Assessment
Action plan
Redirect to right services
Intensive supervision by an external partner
Follow-up
TARGET GROUPS
18-25 YEARS
Jobseekers – Waiting period – 9 months
Jobseekers (Social Integration Allowance)

11. Target groups and services offered
Support plan for the unemployed
Letter (list from Belgian National Employment Office – ONEM))
Collective interview
Personal interview
Screening
Action plan
Implementation
Follow-up
Information to ONEM
TARGET GROUPS
Jobseekers (with unemployment allowance)
(18-49 years)
Compulsory activation
Sanction

12. Target groups and services offered
PUBLIC
Jobseekers far from the labour market
Who need specific support during a longer period (multi-partner operators)
SERVICES
Integrated Scheme for Social and Occupational Integration (DIISP)
Personal interview
Personal and professional assessment
Action plan
« Contrat crédit insertion » - Integration Credit Contract
Supervision by external operators
Personalised follow-up
– 2 years

13. Target groups and services offered
For all target groups (autonomous):
Students
Workers
Jobseekers
SERVICES
On-line
Job search
C.V.
Contacts with employers
Information on jobs, training opportunities, labour market

14. Target groups and services offered
For all target groups:
Students
Workers
Jobseekers
SERVICES
One-stop-shop
Common career information and guidance service
Places:
« CEFO » (Multi-partner centres for careers and training information)

15. « The Government will gather the structures of information and support, currently too dispersed, in a centralized place where the public will have access to all information on the occupations/jobs, the requirements to control them, on the training opportunities, the vacant jobs and the possibility of practising old jobs in the craft industry”.
Contract for the Future of Wallonia

16. « Carrefour Emploi Formation »
(Multi-partner centre for careers and training information)
includes FOREM Conseil and its partners

17. Social Advancement Education EFT AWIPH
Work-based training enterprises
AWIPH
Walloon Agency for the Integration of the Disabled
FOREM Formation
MIRE
Regional Employment Mission
FOREM Conseil
OISP
Social-Occipational Integration bodies
IFAPME
Walloon Institute for block-release training and self-employed and SMEs

18. « The Carrefour Emploi Formation » is managed by a team of multi-partner operators
AWIPH (Walloon Agency for the Integration of the Disabled)
EFT (Work-based training enterprises)
Social Advancement Education
EURES (European Employment Services)
FOREM Conseil (Guidance & Counselling)
FOREM Formation (Training)
IFAPME (Walloon Institute for block-release training and self-employed and SMEs)
MIRE (Regional Employment Mission)
OISP (Social-Occupational Integration bodies)

19. The « Carrefour Emploi Formation » includes 4 areas :
Choosing a careers guidance, finding a job, finding a training course, developing your business start-up

20. Each area is animated by a staff made of multi-partner operators
AREAS
Choosing a careers guidance
Finding a job
Finding a training course
Developing your business start-up
PARTNER
FOREM Conseil
MIRE, AWIPH, EURES, FOREM Conseil
FOREM Formation, EFT, OISP, Enseignement de promotion sociale, EURES, AWIPH
IFAPME, FOREM Conseil

21. « The Carrefour Emploi Formation » is :
An open-access area animated by specialized counsellors offering a wide range of services : information, documentation, counselling, a great number of IT-tools (computers, multimedia PC, telephones, fax, photocopy machines).
People can find job and training offers in the “Carrefour Emploi Formation”.

22. « The Carrefour Emploi Formation » is :
A place where the counsellors meet, advise and inform the customers, - individually or collectively -, in order to help them in the open access centre.
A platform where each counsellor is an expert in his/her field and suggests the public a personal interview and/or a collective information session.

23.  To collect information on occupations in which you are interested;
 To define the first steps to be undertaken relating to the choice of a careers path;
 To give you information on organisations providing services such as vocational assessment, guidance and counselling.

24.  To give information on the labour market, companies, sectors and social law;
 To write a CV and application letters;
 To give access to documents and IT-tools, which are necessary for finding a job.

25.  To give information on training opportunities and training providers;
 To have a counselling interview in order to analyse and clarify your training project;
 To choose a training course and then to submit a request for participation.

26. To support the candidate (information)
To welcome, meet and listen to the project initiator
To analyse his/her request
To advice about all the necessary steps
To direct him/her to the external appropriated service

27. « Carrefour Emploi Formation » in Wallonia :
Mouscron
Tournai
Mons
la Louvière
Charleroi
Brabant Wallon (Nivelles and Wavre)
Namur
Huy
Liège
Verviers
Luxembourg (Libramont and Arlon)

28. PES and external partners
If the individual needs more time to choose a job, then to refer to external partners :
The PES activates the partner network within the framework of the DIISP (Integrated Scheme for Social and Occupational Integration)
These partners work on blocking factors such as :
interests, aspirations, etc. It needs more time.

29. THE GUIDANCE OFFER INCREASE AND DIVERSIFICATION
The annual call for proposals
fits within the framework of the Support Plan.
It implies the respect of the status of the persons benefiting from these actions (80%)
This call for proposals is addressed to all training providers active in the Walloon Region (commercial and non commercial sectors)

30. Conditions : contents The call for proposals
defines the principles of involvement in the shape of objectives and expected results with the aim of supporting a free expression of the “means” by the operators.
3 Objectives for Guidance:
To develop the capacity of choice and definition of a project in comparison with the realities of the labour and training market
To validate and to develop a concrete and realistic careers project
To allow the jobseeker to develop the implementation of his/her action plan.

31. Expected results:
At the end of the action, the jobseeker will be able to choose a vocational orientation on the basis of information about the labour and training market + confrontation with it.
(The actions can include a MISIP, a skill test, … They facilitate the direct link with the labour and training market)
He/she will have defined his/her careers project/objective and he/she will be able to implement his/her action plan to achieve his/her project.