1. Employment & Training Needs Assessment Study
The Pas & District Chamber of Commerce
In Partnership with
Manitoba Advanced Education & Training
11/20/2018

2. Project Goals
Identify Current & Future Employment and Training Opportunities
Identify Employment & Training Challenges
Identify Challenges experienced by the Local Businesses in The Pas & Area
11/20/2018

3. Survey / Questionnaire
Approximately 115 Local Businesses were contacted
80 Questionnaires were completed
Surveys were conducted in an interview format creating dialogue answers for review and data summary
11/20/2018

4. Industry Overview Of The 80 Survey Participants Of the Businesses
41 Involved in Retail
57 Involved in Service
7 Involved in Manufacturing
Of the Businesses
22 Provide Both Retail and Service
2 Provide Both Service and Manufacturing
1 Provides Both Retail and Manufacturing
11/20/2018

5. Employment 1372 Full-Time 396 Part-Time 87 Casual 82 Seasonal
Regional Numbers Were Not Reported – Full-Time, 259 Part-Time and 264 Casual employees
Although the ratio is high, Full-Time over Part-Time positions, employers did not provide firm numbers when reporting current employment statistics.
11/20/2018

6. Future Hiring Trends
There will continue to be hiring in all categories to fulfill replacement needs
18.75% Considering the Need for Additional Employees to Compliment Existing Business or to Accommodate Future Plan for Expansion
Within One Year - 54 to 64 Projected Additional Employment Positions
Within 3 Years - 78 to 87 Projected Additional Employment Positions
11/20/2018

7. Future Expansion
81.25% of Local Businesses participating in the Survey are
NOT Currently Considering Future Plan for Expansion
11/20/2018

8. Minimum Education Requirement
64% Grade 12 Diploma
In some cases Grade 12 Equivalent
14% Post Secondary Education and or Experience
Most of the Employment Positions Requiring Less Than Grade 12 Education are Commonly Part-Time and often filled by Students
11/20/2018

9. Employment Skills Strong Work Ethic Good Interpersonal Skills
Experience with Customer Service
Computer and Technical Experience
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10. Employability Skills Desired
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11. Concerns with Employing Youth
Concerns have been expressed with the youth and the lack of skills demonstrated
Lack of Work Ethic
Lack of Common Sense
Lack of Basic Skills
Numerate and Literate
11/20/2018

12. Hiring Trends 57% Hire Basic Skills 30% Hire Intermediate Skills
14% Hire Technical Skills
4% Hire Management Skills
11/20/2018

13. Recruiting
65% of survey Participants have used the services of Employment Agency
43% Dissatisfied with Service
Many Employers Interviewed state they would prefer prospective applicants be pre-screened before referral to posted job.
11/20/2018

14. Recruiting Methods
11/20/2018

15. Recruiting
27% of Employers Interviewed would prefer to have interested applicants apply for positions on an on-going basis rather than waiting for job postings
11/20/2018

16. Recruiting Employers interviewed have stated
It is difficult to find skilled and knowledgeable workers
Respondents have expressed concern with prospective applicants’
Presentation for Employment Application and Interview
Lack of Preparedness for Application
Lack of Preparedness for Interview Process
11/20/2018

17. Training 97.5% On The Job Training 75% Training Seminars and Courses
28% Classroom Training
56% Other
29% Technical
27% Customer Service MTEC, MB Best
18% Safety Training
14% Multi-Media
7% Self Study
11/20/2018

18. Training Costs
79% of Employers Interviewed Incur the Costs for Training
11% of Employees Incur the Costs for Training
Including Apprenticeship Programs which may or may not be reimbursed
Training opportunities increase with the size of the company
11/20/2018

19. Training 76% of Employers Provide Job Descriptions to New Hires
Either Formal Written or Informal Approach
73% of Employers Provide Job Descriptions to Existing Employees
18.5% Expressed Interest in Assistance with Developing Formal Job Descriptions
11/20/2018

20. Customer Service Training
90% of Employers Interviewed
Expressed Interest in
Sending Their Staff for
Customer Service Training
11/20/2018

21. Employee Skills Training
87% of Employers Expressed an Interest in Taking Advantage of Skills Training Opportunities
11/20/2018

22. Employee Skills Training
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23. Business Training Opportunities
Of the 67 Respondents
76% Expressed Interest in Training Opportunities
21% Stated
“No Interest”, “ Not Applicable”
11/20/2018

24. Business Skills Training
29% Business Development
Business Planning, Finance
21.5% Human Resources
4% Organizational Management
4% Computer Training, IT, Advanced Computer Knowledge
Aboriginal Relations
MTEC Programs
GST / PST TAX Information Seminars
11/20/2018

25. Participation with Training
Effectively Market the Programs Directly to the Businesses and Interested Participants Outlining the Features and Benefits
Flexible Scheduling is Important
Weekend and Evening Workshops
In House Training Opportunities
11/20/2018

26. Business, Computer Training
11/20/2018

27. Trades
46% of Businesses will require the need to hire a skilled tradesperson within the next 3 years Including hiring for contracted work
21% Automotive Industry
18% Carpentry
11% Electrician
11% Plumbing
8% Machinist
5% Pipe-Fitter
5% Power Engineer, Millwright
3% Welding
11/20/2018

28. Trades Training Opportunities
The Need For Skilled Trades Training in our Community include:
26% Plumbing 24% Electrical
16% Automotive 14% Welding
14% Carpentry 6% Machinist
6% Millwright 4% Water Treatment
Gas Fitter, Pipe Fitter, Cabinet Making, Electrical Engineer, Electronic Engineer, Safety Training
11/20/2018

29. Apprenticeship Programs
29% Participation with Apprenticeship Programs
10% Expressed Interest in Future Participation
39% Not Applicable
11/20/2018

30. Wage Subsidy Programs 48% Participation with Wage Subsidy Programs
11% Stated “It was more trouble than it was worth”
24% Expressed Interest or Possible interest in Future Participation
11/20/2018

31. Employment Challenges
11/20/2018

32. 86% of Employers Experiencing Difficulties with Employees
Majority of Employers Interviewed express concern with
Lack of Work Ethic
Lack of Motivation
Lack of Problem Solving Skills
Difficulty with Youth Employees
11/20/2018

33. A Skills Gap Between the Employers’ Needs and the Skills of the
Labourforce has been revealed.
“It is becoming increasingly more difficult to recruit skilled employees and retaining good people once they have been trained.”
11/20/2018

34. Retention
85% of Survey Participants have a Retention Strategy in-place
81% Wage Increases
58% Benefits Plan
57% Bonus Plan
23% Other Incentive Programs
Bursaries
Profit Share
Employee Equity Plan
11/20/2018

35. Recognition & Motivational Practices
78% of Respondents have Employee Motivational Practices In-Place Including:
Staff Gatherings
Recognition and Acknowledgement
Rewards and Incentive Programs
Bonuses
Profit Sharing
Annual Appreciation
Team Spirit & Teambuilding Workshops
11/20/2018

36. Customer Service Of the 65 Respondents
94% Currently have Customer Service Retention Strategy In-Place
45% Good Customer Service
12% Giving Back to the Community
Quality Business Service and Products
Competitive Pricing
Promotional Programs
Loyalty Programs
11/20/2018

37. Manitoba Employment & Training
Many of the Local Businesses Interviewed are not aware of the services provided at the Centre
There is significant interest in further understanding what is offered for supportive Services to the local Businesses
11/20/2018

38. 38% Would like to see Skills Enhancement Training
19% of Participants Expressed Concern with Pre-screening Prospective Applicants
38% Would like to see Skills Enhancement Training
Pre-Employment Coaching
Resume Preparation
Preparing for Interviews
Improved Common Sense Approach to Applying for Employment Positions
11/20/2018

39. Promoting Trades as Career Options Community Based Training
Provide Skills Enhancement Training Opportunities, Essential Skills
Provide Career Coaching and Planning Workshops Cooperative with the Schools
Aboriginal Relations Workshops
Provide Human Resources Workshops for the Local Businesses
“How to Motivate Employees”
Conflict Resolution
Arbitration
11/20/2018

40. Employment Concern
In General, Survey Participants have Expressed a Concern Regarding the Youth and the Lack of Work Ethic Demonstrated.
Lack Discipline
Expect to be Catered To
Don’t Respect Authority
Lack Numerate and Literate Skills
Cannot Make Change
Don’t Understand the Importance of providing Customers’ Service
11/20/2018

41. Chamber of Commerce
35% of Businesses have little or No Knowledge of what is offered through the Chamber of Commerce
On a positive note, “The Best Chamber experience over many communities to date” has been stated
11/20/2018

42. “How do you feel the Chamber of Commerce could be of more Assistance?”
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43. Supportive Business Services
Facilitate Training Opportunities
Presentations & Motivational Speakers
Business Planning and Entrepreneurial Programs
Facilitate Youth Entrepreneurial Programs
Networking and Information Resources
Understand the Needs of Local Businesses
Community Calendar – Events Administrator
11/20/2018

44. Human Resources Supportive Services & Programs
19% Facilitate Programs
Human Resources Training
Conflict Resolutions
MTEC Training Opportunities / Hospitality
17% Motivational Seminars, Self Esteem Building Workshops, Time Management
13% Youth Programs
Career Planning
Entrepreneurial Training Opportunities
Work Ethic / Skills Enhancement
11/20/2018

45. 13% Customer Service Training 10% Business Development
Strategic Planning
Business Development Programs
Provide Recruitment Service
Recruiting Qualified Employees from Outside Local Area
Resources for Human Resource Development
Information Regarding GST / PST Tax Issue
11/20/2018

46. Economic Growth “Allow Growth”
“Don’t Look Back, take action to develop a new outlook”
“Experience with Local Attitudes is completely different from other communities”
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47. Survey Results reveal 30% believe the development of Industry would significantly add value to the business community – “Industry First then Retail will Follow”
32% believe there is a current need to encourage new businesses specifically – Specialty Shops and Clothing stores
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48. Stimulate Economic Growth
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49. Community Challenges Identified
Limited Thinking regarding Future Development
Lack of Vision for the Future
Laissez-fair Attitude
Need for Improved Customer Service Standards
Lack Community Pride, Sense of Community
Lack of Commitment to Local Businesses Supporting the Community
11/20/2018

50. Potential Opportunities & Strengths
Working Together to Strengthen the Community
Potential for Growth within Diversifying Industries
Abundant Resources
“Quality of Life’ – Healthy Living
Regional Draw – Northern Clientele
11/20/2018

51. Critical to our Future Success
Sustainable development must be supported by a strong vision and clear goals for our Community
Strong Leadership
Viable Strategies to Support Local Business Development
Participation from all Sectors
11/20/2018

52. Training Should Provide a Strong Foundation for Enhancing and Proactively Approaching the Issues Surrounding this Very Dynamic and Complex Economic Environment
11/20/2018

53. A Vision for The Future
There is Currently an Apparent Need, Now More Than Ever, for a Shift in the Paradigm; This is a Critical Moment, a Time for Awakening, a Time for Renewed commitment to the Future and the Economic Development of Our Community!
11/20/2018