1. Building Community Capacity Cabinet Members Meeting Update October 2014
Emma Hanson Head of Strategic Commissioning
Community Support for Adults

2. A Life not a Service ! The Care Act:
What does a good life look like for you and your family and how can we work together to achieve it?
The Care Act:
Places well-being at its heart: the primary responsibility of local authorities is the promotion of the individual wellbeing of both those with care needs and carers
Shifts responsibility from providing services to meeting needs
Focuses on the need for services to be preventative, and stresses the importance of using the existing strengths and assets of individuals and communities an assets based approach
Person
Service
Support
No Wrong Door Circle of Support

3. Community Capacity Building
Information and Advice
‘Community Agents’
Home Care and Enablement
Mental Health Core Offer
Older Person’s Core Offer
Sensory and Disability Services
Carers Services
Advocacy

4. independence maximised Outcomes met &
Local Telephone Response
Begin a strengths based conversation about outcomes – not a deficit based conversation about needs.
What does a good life look like for you and your family and how can we work together to achieve it?
Gathers information about what person wants to achieve; their strengths and what support is already available to them from family and local
community.
Discuss what solutions could be found and who might help - provide Information and sign post to community services appropriate
independence maximised
Outcomes met &
Things are getting tough for me who can I turn to ?
If outcomes difficult to define or support required appears more complex refer to Community Agent to complete home visit
Self referrals
or referrals from
Family/Friends
GPs
District Nurses
Social Services
Acute Trust
Faith Groups
Voluntary Sector
DC/BC-Housing
Home or Care Home providers
Anyone …….
If needs are
multiple and or complex refer to GP Hub for Multi Disciplinary team for assessment and support

5. Community Agents Advocacy Services Older Persons Services
Local Telephone Response
Individuals or Family Members or friends
Multi Disciplinary Team - acute or community including enablement
District/Borough Council Housing
Local Groups and Community Assets
Advocacy Services
Older Persons Services
Sensory and Disability Services
Carers Services
Mental Health Services

6. Community Agent
Help people who need advice and support to self manage their well-being and LTC’s
Encourage people to be ‘good neighbours’
Support local groups to run social activities
Be the conduit between primary and community care and the voluntary and community sector
To support establishment of local community networks
Identify local need, service gaps and work with commissions and providers

7. We already have an army out there !!
Role
Number
KCC Assessment Officers
155
KCC Community Wardens 80
Home Improvement Agents 17
NHS Health Trainers, Co-ordinators and Outreach workers 28
Primary Care Community Link Workers 18
Care Navigators 12
Health and Social Care Co-ordinators 11
Community Engagement Officers 9
Total
330
Further scoping in progress
Kent Fire & Rescue
Kent Police Vulnerability Project (Neighbourhood Watch Co-ordinators)
Working check by jowl in local communities – crossing each other on people’s doorsteps not consistently networked together doing a version of the same truth
7,000 plus neighbourhood watch members

8. MSOA Middle Super Output Area population size 5,000 there are 182 within Kent
Same lots as which we let the Homecare Contract – offers further opportunities to join up support

9. Local Groups and Community Assets
Strategic Partner
Kent County Council
Service A
Service D
Local Groups and Community Assets
Service E
Service C
Contract Management
“A strategic partnership involves a formal agreement between two or more parties that have agreed to share finance, skills, information and/or other resources in the pursuit of common goals”
Further tested model at two workshops with providers – concept welcomed with lots of input about how to develop/deliver outcomes and safeguard delivery network
Partnering Agreement
Partnering Agreement
Grant
Contract
20/11/2018

10. Engagement and consultation Activity
Ageing Better: Social Enterprise Kent £2,987,300 of Big Lottery Funding to lead a partnership of voluntary, statutory and private sector organisations to help 7,500 older people in Thanet.
Joint working with Public Health
Agreement to collapse grants and develop an outcomes framework
Pioneer Steering Group CCB to become a recognised work programme
Pioneer signed up to Making it Real, the TLAP personalisation programme
Dementia Friendly Communities Programme – goes from strength to strength
Ashford & Canterbury keen to take forward – compiling joint bid to bring ‘Cornwall’ model to Kent
Kent has been successful in bidding to be a partner in three complimentary programmes:
Malnutrition Task Force
Cultural Commissioning
DCLG ‘Our Place’ – Neighbourhood Community Budgets in Wye and Hinxhill Parish

11. Design Phase Plan
29/09/2014
06/10/2014
13/10/2014
20/10/2014
27/10/2014
03/11/2014
10/11/2014
17/11/2014
24/11/2014
01/12/2014
08/12/2014
15/12/2014
22/12/2014
29/12/2014
05/01/2015
12/01/2015
19/01/2015
26/01/2015
02/02/2015
09/02/2015
16/02/2015
23/02/2015
02/03/2015
09/03/2015
16/03/2015
23/03/2015
30/03/2015
06/04/2015
13/04/2015
20/04/2015
Gate 1
Confirm vision, scope, governance structure and high level KPI
Gate 2
Confirm PMO setup to required standard, clear scope for design with understood dependencies. Design team in place and trained to required standard
Gate 3
Initial design gate to agree key design methodology. In particularly around reshaping the market and enablement
Gate 4
Opportunity Confirmed, Implementation governance established, KPI packs & FMG reporting finalised, Implementation plans in place, Resource requirements identified
Setup
Agree Key Decisions
Agree Scope
Construct Governance & Comms
Agree KPI Approach
Design PMO
PMO SETUP
Recruit & Train Team
Generate reporting & documentation
Train project leads in project management
Commence project Review structure
Determine dependencies
Finalise KPIs
LD Reshaping the Market
LD Pathways to Independence
Working with Newton Europe to ensure Older Persons Demand Management is coherent with Community Capacity Building and supports and informs wider programme.
LD SIS
LD Shared Lives
Design Team Selection
Confirm design plans
Create selection process for leads and team
Publicise roles
Recruit team
Brief & Train
Refine design plans
OP Demand Management
OP Acute Outcomes
OP Enablement Methodology
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20/11/2018