1. KnowledgePoint Connect
Instructor development portal ‘Step by step’ guide
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2. I Don’t see my Digital badges
Register to IDP
Login to IDP
ACI requirements
No Play button on IDP
Learning requirement
Check Learning hours
I Don’t see my Digital badges

3. Step 1 - Register to the Instructor development portal
Yes
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Did you get to this page? No

4. Step 2 – Enter your work address for your site as recorded on the Partner Database and click verify
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Yes
Did you get to this page?
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5. Step 3 – Insert a password of your choice for the IDP
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Yes
Did you complete this page?
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6. Step 2 – work e-mail not recognised
Click on the link
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7. Step 2 – work e-mail not recognised
Complete the application form
Did you manage to complete and submit the form?
YES
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8. Step 3 – Go to the Instructor Development portal
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9. Step 4 – Login to the Instructor Development portal
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Yes
Did you Log in Okay?
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10. Step 5 – Go to channel 7 ‘Autodesk Certified Instructor’
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Yes
Do you have a play button at the end of each line?
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11. Step 6 – Open up the Next steps – Learning content
Did the Instructor program PDF document load up?
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Yes
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12. Step 7 – Open up the ACI Agreement, read and Sign
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13. The rest of this Channel is just information
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14. Step 8 –Go to Channel 1 – Instructor resources
Complete the v2 course
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15. Step 9 – Complete 16 hours of learning
You can complete any of the learning on the IDP, and if you have attended any product training you can claim for this as well
IDP Learning
Claiming for CPD
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16. Step 9a – Claiming for CPD or courses you attended
Go to the profile tab and scroll down to – the Submit Certification Requirements and complete the form.
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IDP Learning
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17. Step 9b – Completing IDP courses
You can select any channel and any courses in either the ‘Channel’ section or on the ‘learning paths’
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18. Step 9c – Checking you learning hours
You can check the hours you have been studying by going to your ‘User experiences’ page
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19. Step 10 – Checking your Acclaim badges
Go to your Profile page in the PEAK Platform – do you see any of your Certified badges? No
Yes
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20. Step 10a – Checking your Acclaim badgesNo
Do you have an Acclaim Account?
Yes
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21. Step 10a – Checking your Acclaim badges
Go to Acclaim website and create an account
Note:- The address that you use must match your Certiport test account that you gained your Certification badge from.
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22. Step 10a – Checking your Acclaim badges
Go to Acclaim website and check in your acclaim profile if your badges have come through from Certiport.
Can’t see Badges
Can see Badges
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23. Step 10a – Checking your Acclaim badges
Does your Acclaim profile address match your Certiport address? (The address you used when you took the certification) No
Yes
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24. Step 10a – Checking your Acclaim badges
Go to this Acclaim help page and contact their support team – to get your badge issued
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25. Step 10a – Checking your Acclaim badges
If you can see your Badges in your Acclaim profile then you need to check that your address in the IDP profile matches the Acclaim , and if not edit it.
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26. On the Next Certified Instructor run
The system should automatically send you
Your ACI Badge
If you do not get your badge Contact IDP support:-
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27. Contact IDP support:-
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