1. Mango: Features and Functionality
Jay Wiese,
Chrissy Cogar,
Cherie McCraw,

2. Agenda Using Mango as a catalog Using Mango to place requests
Using Mango as a discovery tool
Reports and Statistics
Additional Resources

3. Using Mango
As a catalog

4. Basic search

5. Mango catalog search: “Books and more” tab/prefilter drop-down (or equivalent)

6. Catalog search--search types, prefilters, login, help

7. Catalog search--My Account

8. Catalog search--Help

9. Search results & brief record view

10. Search results

11. Brief record view

12. Full record view

13. Full record (standard)

14. Full record (standard)--clickable links to search by controlled vocabulary terms

15. Full record (standard view)--detailed holdings & items status

16. Full record (MARC view)--5xx Notes, 035 OCLC no. , etc
Full record (MARC view)--5xx Notes, 035 OCLC no., etc.; Aleph bib sys no. at end

17. Browse search

18. Browse search

19. Advanced & Boolean search

20. Advanced search with date limiters

21. Boolean search & help

22. Using Mango
TO PLACE REQUESTS

23. Local Holds, ILL, and UBorrow Requests
Mango makes it easy for patrons to request items that they need.
Hold Requests: Requesting local material is streamlined. Instead of clicking the Request tab and choosing between “Place Hold Request” and “Interlibrary Loan” there will be a link to “Place a Hold” clearly marked next to the title.
Interlibrary Loan Requests: This is UBorrow. Requesting materials from the other academic libraries in Florida will be as easy as clicking a link above the search results and clicking a UBorrow button.

24. Local Hold Requests
Your local Mango interface will search all items belonging to your institution.
If your patron needs something that belongs to your institution they will be able to place a request right from the results list by clicking “Place a Hold”

25. Local Hold Requests
Once “Place a Hold” is clicked the patron will get to choose where they would like to pick the item up.

26. Local Hold Requests
When they submit their request they will be able to see that the Hold was successful. They will be able to go directly back to their search by clicking “back to your search.”

27. Local Hold Requests
Once back at their search they will be able to easily see which items they have already requested.

28. Local Hold Requests
Patrons will be able to see the status of their requests by clicking the Requests button at the top of the page. Requests can be cancelled by the patron.

29. UBorrow Requests
If your patron cannot find the title that they are looking for at your institution all they would have to do is click on the UBorrow link at the top of the search.

30. UBorrow Requests
Clicking the link will open up the Union catalog in a new tab displaying the results of the same search the patron started with in your local Mango. If they were already logged in to your local Mango they will already be logged in to the Union.

31. UBorrow Requests
To place a UBorrow request your patron should click the UBorrow button under the title they want.

32. UBorrow Requests
Your patron will then need to select where they want to pick up the item. The process is very similar to Local Requesting.

33. UBorrow Requests
UBorrow Requests are listed after the Local Requests.

34. UBorrow Requests
Once patrons have checked out their items they will be able to see what items they have checked out by clicking the “loans/renewals” button. UBorrow items will display under local loans.

35. Using Mango
As a discovery tool

36. Search features for Articles and other electronic content
Search tabs: All, Articles OR
Pre-filter drop down: All, Articles

37. Full text and Peer Reviewed
Mango can be set to display full text by default with an option to expand to non-full text
Mango can be set to display non-full text with an option to narrow to full text.
Mango can limit to articles from scholarly publications
The ability to search articles and other electronic content is what turns Mango into a discovery tool.
PCI
By mid-summer, all institutions using Mango as a discovery tool will be using EBSCO’s EDS mega-index and EBSCO’s link resolver, Full Text Finder.

38. Facets: Blended and article only
Blended examples
Format
Subject: Topic
Language
Article only
Journal title
Database
Source types
Publisher
Content Provider
Format and Source Types are similar
Do a search in articles or All and limit by subject: topic
Look at all the article only options; source types; research starters in content provider
Show icons for different material types in source types

39. Customlinks Also add to folder, email, etc.
Cannot use cite this (the product we have integrated is OCLC’s product and OCLC has it set to look up by OCLC number.
Customlinks

40. Examples of metadata providers for which customlinks can be created
All EBSCO content Annual Reviews ARTstor American Medical Association Various Gale products (e.g, Academic OneFile, Business Insights Essentials) Newsbank Oxford University Press IEEE Explore JSTOR Sage Journals Online SpringerLINK Journals

41. Articles without titles – Login!
Some vendors and publishers that provide meta- data to EBSCO for the mega-index require users to login before any details can be shown to users.
Login and the article details will appear.
With Primo Central mega-index, it’s necessary to login to Primo or Mango to see the citations from Proquest.
With the EDS API, you will see very basic information from some vendors, but you need to login to see the citation.
Click the plus next to the numeral. This article is from Medline with Full Text.

42. Open in new window, click the FTF link, set FTF to always display, create a customlink for vendor

43. EBSCOAdmin Profiles EDS API Full Text Finder Publication Finder
article citation metadata provided by EBSCO’s database partners
Full Text Finder
link resolver to access content in partner and non- partner databases
Publication Finder
journals A-Z list

44. EDS API Set up sources to be searched in the Databases tab
Set up customlinks in the Linking tab

45. Examples of vendors/publishers listed in the EDS API Databases tab
ABC-CLIO
Academic OneFile
Academic Search Complete
AccessEngineering
AccessScience
Applied Science & Technology Source
Hoover's Company Profiles
JSTOR Journals
LexisNexis Academic: Law Reviews
MasterFILE Complete
NewsBank
Open Textbook Library
SAGE Knowledge
Various indexes EBSCO turns on
Numerous free/OA sources (tread lightly)

46. Holdings in Full Text Finder knowledgebase
Resources from vendors which are not “database partners” or for which there aren’t customlinks created are enabled and configured in the link resolver knowledgebase and are available in Mango through Full Text Finder.
Examples of resources enabled in the Full Text Finder knowledgebase:
Academic OneFile
Academic Search Complete
America’s News
Ovid
LexisNexis Academic
ProQuest Historical Newspapers
Sage
Springer Nature Journals

47. Publication Finder (Journals A-Z and by subject)

48. Mango Statistics
FALSC web site:
Mango user stats includes: # add to folder, #article searches, #cancel holds, #cite this brief, # from results list, etc.
Mango Solr Lucene Statistics includes: # requests, # unique sessions, average requests/session, requests by type of search
User stats available as html table on web site, or download csv to open in Excel
Solr Lucene has historical stats since August 10, 2010 for the universities; Reports are available monthly. GCSC has reports, all other colleges using mango will be added with April stats. Colleges going live are being added.

49. Can limit reports to EDS API usage; get link resolver reports

50. Standard usage report limited to EDS API

51. Full Text Finder Reports
Link in by genre, resource, source
Link out by category, resource, target
KB Change Reports
Packages, titles added to KB
Titles removed from my holdings
Publication Finder Reports
Linkout by resource, package, vendor

52. Additional Resources
Mango Consolidation wiki:
EBSCO training recordings (for Encore Duet, but most relevant for Mango):
EBSCO training:

53. Questions? Cherie McCraw, cmccraw@flvc.org Jay Wiese, jwiese@flvc.org
Chrissy Cogar,