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Think Big Conference Colorado Springs August 31, 2016

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Presentation on theme: "Think Big Conference Colorado Springs August 31, 2016"— Presentation transcript:

1 Think Big Conference Colorado Springs August 31, 2016
Gretchen Morgan, Chief Learning Officer Colorado Springs August 31, 2016

2 Agenda for Today Provide an overview of the Swiss apprenticeship system and BASIC Provide an update on where we are today and where we are going in the weeks and months ahead Discuss emerging apprenticeship pathways, with a specific focus on pathways within Business Operations, Advanced Manufacturing, and IT Review program logistics including apprentice-host commitment, potential student schedule, prospective area partners, and other details Align on outstanding questions and next steps

3 Swiss Apprenticeship System
Similar coursework Kindergarten through 10th grade. Practical work experience education starts at age15 and typically lasts 2-4 years. Hybrid of HS and community college vocational training. 3-4 days/week hands on work experience , 1-2 days/week in classroom Company nor student are bound to each other after training. Permeable system that allows youth to choose a career pathway, change industries and move on to specialized certifications or higher education 70% of all students choose apprenticeships, no stigma – most CEO's have been apprentices 40% of all Swiss companies participate using about 230 occupation training paths About 97% of all students have graduated with a VET Diploma (Vocational Education & Training) or other high school degree

4 The permeable system allows for all paths to result in whatever degree of education is desired with little to no backtracking, duplicative education, or dead-ends.

5 The Swiss System- Theory & Practice
Dual track education of theory (classroom) and practice (on-the- job) VET students earn wages while working for host companies Companies teach students practical skills related to nationally approved training guidelines Intercompany training centers provide the “early practice” for students to learn industry specific skills and knowledge

6 The Business Case Prof. Stefan Wolter of the University of Bern was able to prove a positive Return on Investment for businesses that host apprenticeships structured appropriately: The last half of the apprenticeship should be more productive than the training wage being paid to offset the initial cost Most companies experience a net zero training cost, or even increased profitability Two variables: time and wage The initial years are always an investment in training, not typically productive Other benefits: reduced turn-over increased loyalty increased innovation and productivity enhanced team atmosphere Wage and time are the variables in this model, when structured appropriately, There is an ROI to industry because apprentices perform productive work as they become increasingly skilled

7 BASIC: Adapting the Model for Colorado
The Problem Colorado’s businesses face an ongoing shortage of skilled workers, making it difficult to identify, hire, and train the talent they need Colorado faces ~25,000 unfilled weekly vacancies, resulting in ~$300M annual GDP loss Colorado’s current education system is not addressing the State’s growing talent gap in its current form The traditional K-12 system provides the academic “theory” for job readiness but not the real-world “practice” to develop job skills The Solution To address this growing problem, Business and Schools in Collaboration (BASIC) facilitates youth apprenticeships that match talent development to the evolving needs of businesses Businesses and industry associations develop apprenticeships for high demand roles In 9th and 10th grade, students undertake a career exploration curriculum In 11th and 12th grade, students pursue a paid, part-time apprenticeship Students may complete a post-high school training year to receive a certified journeyman status, while obtaining higher education credits After program completion, students may continue to work in industry, pursue additional technical training, or continue on to a 4-year degree program Apprenticeship programs like BASIC have improved high school graduation rates by 20%+, lowered hiring and training costs for businesses, and increased expected lifetime earnings for participants by 30%+ By addressing the need for expanded apprenticeships starting in high school, we are also expanding the infrastructure for apprenticeships for all Coloradans.

8 Colorado’s businesses struggle to fill key positions, raising the cost of finding and hiring critical talent Colorado currently has 25,000+ unfilled jobs a week Colorado unfilled jobs, 000s 2016 “Our tool room manager is 70 years old and we can’t find talent to back fill him. Our newest hire came from Ohio.” Noel Ginsburg, CEO Intertech Plastics Healthcare Hospitality/Tourism Manufacturing Banking/Finance Information Technology “Our current system of career and technical education and middle skills training will not sustain the needs of our business… We are in a crisis for finding and developing skilled talent,” Jon Kinning, COO of RK Mechanical Commercial Services Total The inability to fill key positions costs Colorado ~$300M in annual GDP Absence of critical skills in CO labor pool has raised cost of scouting/hiring/training 2016 Projected hiring and training costs for skilled-roles $,000s Colorado GDP 29 24 25 26 28 $, M 2016 2017 2018 2019 2020 Source: CO Dept. of Labor; Center for American Progress Jobs Training Report; Team Analysis

9 Colorado’s Education System
Colorado’s traditional education system leaves some students without a clear and integrated path into the workforce 100 9th graders begin high school 77 students reach graduation 23 do not graduate 44 44 enroll in college 33 do not enroll Works for only 18% - 23% of students Colorado’s Education System 35 35 Students return for a second year 9 do not return 23 Students receive a post secondary degree within 150% of allotted time (Certificate, associates or bachelors) 23 12 do not 18 immediately enter employment in Colorado Colorado’s traditional talent pipeline falls short of preparing the talent needed by business to be globally competitive SOURCE: The Colorado Talent Pipeline Report 2015

10 Thank you for joining us as pioneers in this work!
We’re excited to support your businesses… …While also supporting your students too Benefits to apprenticeship training: Benefits to youth: Productive employees for training wage Exposure to workplace & possible career at early age Potential full-time hires, already trained to company standards, reducing recruiting costs for high-demand jobs Relevant skills in high-demand jobs Earnings of up to ~$50k-60k while in school Robust training programs can inform & support broader company training College credit, with potential to earn Associates Degree in 13th or 14th years Infusion of new ideas from next generation Highly-valued industry credentials Increased engagement by employees who enjoy mentoring Automatic entry into college upon completion Loyal future customer & ambassador Increased job security & earnings over lifetime Brand benefit for community engagement

11 We’re launching our 2017 pilot with a handful of innovative, forward-thinking business & education partners across the state Front Range 2017 program scope Students served: Target school districts: DPS, Cherry Creek, Boulder /St. Vrain, JeffCo, Private / Charter partners Functional focus: IT, customer service, financial services, and manufacturing Western Slope 2017 program scope Target school districts: Mesa County / TBD Functional focus: Manufacturing, IT, and Business Operations Southern Colorado 2017 program scope Target school districts: East Otero / TBD Functional focus: Manufacturing Adams Alamosa Arapahoe Archuleta Baca Bent Boulder Chaffee Cheyenne Clear Creek Conejos Costilla Crowley Custer Delta Denver Dolores Douglas Eagle Elbert El Paso Fremont Garfield Gilpin Grand Gunnison Hinsdale Huerfano Jackson Jefferson Kiowa Kit Carson Lake La Plata Larimer Las Animas Lincoln Logan Mesa Mineral Moffat Montezuma Montrose Morgan Otero Ouray Park Phillips Pitkin Prowers PUeblo Rio Blanco Rio Grande Routt Saguache San Juan San Miguel Sedgwick Summit Teller Washington Weld Yuma Partnerships, students served, and program offerings will evolve throughout the summer and fall of 2016

12 The road to our pilot launch over the next year
Where we are today June 2017 Training center launch for apprentices Aug 2016 Recruitment of businesses and districts Sep 2016 Student recruitment begins Nov 2016 Career readiness student pre-screen Jan 2017 Apprenticeship JDs finalized and posted Mar 2017 Student application due date April 2017 Student selection deadline Dec 2016 MOUs with all partners finalized Training of mentors & supervisors commences Feb 2017 July 2016 Apprenticeship pathways finalized Full launch Soft launch Aug 2017 Apprenticeships at workplace begin

13 Apprenticeship training will occur in three primary settings
Student continues in career or with 2- or 4- year degree At school At a training center On-the-job Core academic courses at high school (e.g., math), some community college coursework Training in professional basics and pathway-specific skills On the job training, in form of occupation, rotation or projects 2-3 days/week Summer courses + 2 Saturdays/week 2-3 days/week

14 In our pilot year, we will develop apprenticeships across 4 primary pathways, leading to a variety of occupations Pathways Advanced Manufacturing Information Technology Financial Services Business Operations Type of businesses useful for Advanced Manufacturing, Construction Tech, Banking, Insurance, Hospitality, Health care, Advanced Manufacturing Accounting, Banking, Insurance, Hospitality, Health care Hospitality, Retail, Banking, Insurance, Tech, Health care Sample business partners Mikron, Pilatus, Intertech, RK Mechanical, Terumo, Coors Pinnacol, AT&T, HomeAdvisor, Ibotta, Vectra, Kaiser, DaVita, Stonebridge EKS&H, Vectra, First Bank Stonebridge, AT&T, Vectra, Ibotta, DaVita Sample Resulting Occupations CNC programmer, Machinist, Quality control engineer, Logistics manager Software developer, Network administrator, Database administrator, Network Architect Underwriter, Compliance analyst, Loan officer, Claims representative, Bookkeeper Sales manager, Operations manager, HR manager Year 1 Training – Sample topics Professional skills, Quality assurance, Manual and machine manufacturing methods Professional skills, Customer service, IT support, Hardware installation, Basic database applications Professional skills, Customer service, Financial concepts, Accounting Professional skills, Business concepts, Customer service Year 2 Training – Sample topics Lean manufacturing, Assembly methods, Measuring & testing methods Basic programming, Advanced hardware training, Advanced database applications Underwriting, Compliance, Accounting Financial concepts, Sales techniques, Logistics Year 3 (& 4) Training – Sample topics CAD methods, Automation, Electrical manufacturing Advanced programing, network administration Risk analysis, Advanced concepts in underwriting and accounting Management concepts, Operations

15 Sample apprenticeship progression in Business Operations
Very preliminary Sample apprenticeship progression in Business Operations School (2-3 days/week) Training Center (2 days/month) Workplace (2-3 days/week) Community college: Sales Marketing Economics Operations Sample training topics: Managerial operations Marketing & Communications Sample certifications: Certified Hospitality Trainer Certified Guest Services Professional Specialize in an occupation: Customer service associate Sales associate Retail operations Marketing associate Human resources associate Years 3 High school: Core graduation requirements English Foreign language Math Economics Career readiness Sample training topics: Financial concepts Sales Marketing & communications Human resources Sample certifications: Certified Professional Salesperson One or more experiences in: Front desk / Receptionist Call center Sales operations Human resources Marketing & communications Graphic design Operations Processing & logistics Procurement Year 2 High school: Core graduation requirements English Foreign language Math Economics Career readiness Sample training topics: Basic professional skills Customer service Operations and logistics Business administration Sample certifications: NRF Customer Service and Sales Certification Year 1

16 We can help you evaluate 3 sample approaches to apprentice job progression at workplace (Business Operations example) Front desk (1 year) Sales operations Sales associate Occupation-specific approach Apprentice advances in single occupation 1 (6 months) Call center (3 months) Marketing (12 months) Graphic design (3 months) Marketing associate Rotation approach Apprentice rotates through several company functions 2 Logistics Procurement (6 months) Sales operations (6 months) Human resources Retail operations Project market-place approach Apprentice “applies” to projects posted by company teams/ management 3 Year 1 Year 3

17 What does a business need to do in order to ensure success?
Development of apprenticeship program Initial development of apprenticeship program Decide to join as official Training Business Dedicate internal resources Develop HR plan ID apprentice pathways Integrate training plan Attend trainings Business Sign Training Business MOU with BASIC Assign primary point person ID other involved employees Tailor & integrate HR plan Work with business unit leaders to identify workforce dev. needs & pathways Tailor & integrate training plan into business operations Send HR & participating managers to trainings Implementation of apprenticeship program Select app's Develop training schedule Pay for app. training Host app's Mentor & assess apps Decide to hire app. Qualify as CCOL Management of ongoing apprenticeship program This is where you can talk about how workforce centers can Business Screen, interview & select app's Work with student & school to finalize schedule Pay for training Release app for training Implement workplace training plan Pay training wage Provide ongoing mentorship Conduct periodic & final assess- ments Decide whether to hire Provide job offer if hired Request certific- ation

18 Successful training businesses combine pre-apprentice preparation with meaningful training and routine assessment and feedback Ongoing assessment and feedback Pre-apprentice preparation Effective onboarding and training “Transparent structures, processes, and systems to educate, interview, evaluate, select, and communicate with incoming apprentices” Clear minimum skill standards for apprentice positions Student shadowing opportunities prior to selection process Consistent evaluation criteria All applicants interviewed Expectations and requirements discussed early in the process “Formal measures and tools to assess student performance and provide routine coaching and feedback” Routine written assessments con- ducted and shared with apprentices Informal feedback and coaching provided by mentors and supervisors Clear end date for apprenticeship established with ongoing discussions on “what comes next” Problems/issues communicated early to all relevant bodies “Extensive onboarding process in place with ongoing training opportunities to improve professional and technical skills” Onboarding: Employment contract discussed Full overview of the training program and assessment structure covered in detail Supervisors, mentors, and co- workers introduced Health and safety regulations discussed Training: Training considered a critical part of company activities and apprentice experience Trainers provided with appropriate organizational resources Clear attainable targets established and communicated to apprentice Tasks of increasing difficulty given to apprentices to grow core competencies Routine apprentice feedback SOURCE: Manufacturing practice

19 BASIC has outlined an early list of key responsibilities for four major employer roles
Deep dive follows Roles Key Responsibilities Time Commitments (time) Traditional supervisory responsibilities including direct supervision of the apprentice’s work Oversees and provides feedback to ensure the output is up to standard Quarterly BASIC / Industry Association training meeting (2 hrs per meeting) Apprentice Supervisor 1 Daily check-ins at the beginning and end of the day for 15 minutes One-on-one meetings with each apprentice every other week to check-in and discuss progress Meetings with apprentice supervisors to discuss apprentice progress Bi-monthly cross sector mentor meeting Serve as point person for BASIC at the company Daily check-ins (30 mins) One-on-one meetings (2.5 hours per week) Supervisor meeting (1 hour per week) Bi-monthly cross sector meeting (2 hours) Apprentice Mentor 2 Ensures overall quality of the program and sets up both apprentices and managers for success Helps set-up and/or run periodic training events throughout the year Introductory HR training hosted by BASIC (1-2 days one time) Periodic training events (time TBD) Human Resources Director 3 Supports the HR Director and other staff in creating and sustaining a successful program Two BEL engagement activities annually Executive Delegate 4

20 The Apprentice Mentor’s major responsibilities include
Activity Daily check-ins 1 One-on-one meetings 2 Meetings with Apprentice Supervisors 3 Attend bi-monthly cross sector mentor meetings 4 Activity Overview To ensure the apprentices are ready for their day A time to see what students have learned about the industry Monitoring progress of the apprentice Prepare for upcoming assessments Review feedback from supervisor Review the apprentice’s performance Address any gaps in performance The purpose of the meetings is to debrief and learn from colleagues Be able to provide feedback on the program and process Time Commitments 15 minute sessions Twice a day Time commitment varies based on the needs of each apprentice Vary depending on the apprentice in question and whether managed by apprentice or as a group Varies from month to month but a few hours generally N/A Be BASIC point person 5

21 Prior to the program launch, BASIC will help new partners prepare for incoming students
Service Description Recruiting and HR support Maintains the apprenticeship marketplace, providing the business with a one-stop shop for apprentice recruitment needs Works with K-12 districts to ensure a wide range of career-ready students preparing for, applying to, and entering apprenticeships Provide consulting support on HR policies & tools including onboarding, payroll, risk management, etc. Provides guidance, training, and related tools to supervisors, mentors, HR directors and CEOs Curriculum development Works with industry associations, or affiliated business partners to define the competencies, assessment and training center learning plans for each occupational pathway offered Identifies competencies to be taught in the workplace and provides mentors and supervisors with training suggestions and and progress monitoring tools Aligns training with relevant industry certifications and coordinates 3rd party assessments to ensure apprentices receive nationally recognized credentials, increasing attractiveness of program to students Pathway development Facilitate business’ efforts to build internal career progression[s]/rotation[s] that support student learning and the objectives of the business Tie business pathway development to broader competency and curriculum objectives Develops training centers Facilitates development of pre-workplace skills among student apprentices Supports development of training centers to provide pathway-specific training to enhance apprentice productivity in the workplace, support ongoing learning & confer credential Logistics support Provides handbook to support integration of apprenticeship programs into business operations Supports development of systems to manage and evaluate student apprentices Consults on logistical questions around transportation, scheduling, program structure, etc. Interface with educational institutions Works with K-12 districts to ensure that programming in grades 9-10 prepares students for apprenticeships, including helping students develop cross-sector professional competencies, providing students with adequate career exploration opportunities, and effectively recruiting and counseling students Brokers agreements with higher education institutions so that students can earn college credit during and after apprenticeship experiences and start college upon successful completion of an apprenticeship

22 Detail on student interview and selection process
Stage Description Owner Application packages compiled Initial scan and review Finalist candidates discussed Finalist candidates interviewed Selection Notification School district, association, or BASIC (depending on level of integration) gathers and submits student resumes to partner organizations School District (in full and limited integration scenario) BASIC / Association (where no school involvement) Business partners (with assistance on request from association / BASIC) review candidate resumes and identify lead candidates Business leads resume scan / review (limited support available on request from BASIC) Finalist candidates reviewed and discussed at partner business (additional support as needed from association / BASIC) Business conducts discussion (limited support available on request from BASIC) Business schedules and lead interviews Businesses meet with finalist apprentice candidates to interview them (BASIC to provide interview guides / criteria as needed) Candidates selected for roles based on internal needs and guidelines Business conducts final selection process Students informed of selection Critical details regarding role, responsibilities, work location, pay, etc. shared with students School District (in full and limited integration scenario) BASIC / Association (where no school involvement)

23 BASIC founding partner pledge
What it is What it does The benefits of signing A written pledge, signed by BASIC and our founding partners, laying out how we will work together A mutual statement of intention and values as we work together to launch the 2017 pilot Provides a broad framework for collaboration between our two organizations Clarifies initial roles and responsibilities Establishes an initial commitment to support one another in the creation of a pilot program Expresses our broader vision for workforce and economic development in the State of Colorado Allows us to continue to develop an apprenticeship pathway that reflects your businesses’ needs Ensures your inclusion in various kick-off events with high-level stakeholders taking place this summer and fall Helps us begin to identify students who are potential fits for your business during the 2017 program

24 Thank you for your time. We look forward to partnering with you
Thank you for your time. We look forward to partnering with you. Please contact us at with any questions.


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