1. COMMUNICATION
By,
Devpriya Dey

2. Communication
The process of transmitting information, meaning & intent
The Communication Process
1 The sender encodes the message
2 The sender transmits the message through an appropriate channel
3 The receiver decodes the message
4 The receiver may (or may not) give feedback

3. Role of communication in organisations
Communication helps the management in making the employees understand the objectives, plans and policies of the enterprise
Communication develops understanding between the superiors and the subordinates
Communication helps in controlling the performance of different individuals and departments of the enterprise
Communication facilitates decision making by providing necessary information in time

4. Role of communication in organisations
To keep employees informed of company‘s progress
To provide employees with orders & instructions in connection with their duties
To make each employee interested in his respective job and in the work of company as a whole
To reduce or prevent labour turnover

5. Communication barriers
Perceptions
Information overload
Language
–jargon
–ambiguity