1. Understanding Communication
What is Communication?

2. What is Communication? Is the process of sharing information
by using symbols to send and receive messages.

3. What is Communication? It is essential in meeting: social needs
building relationships
and making decisions

4. Communication Process
Communication process consists of four parts:
1.Sender
2.Message
3.Receiver
4. Feedback

5. Common Communication Process
verbal
Message
Non-verbal
receiver
Sender
Verbal
Feedback
nonverbal
Common Communication Process

6. Message and how it gets confused
2 types of messages
Message and how it gets confused
1. Verbal
Words
Choice
Clarity
2. Nonverbal
Gestures
Hands
Facial expressions
Eye contact
Smile, frown, nervous habit
Sounds
Sighs
Grunts
Body language
Slouching
Fidgeting
uptight

7. Message and how it gets confused
Channels the message travels thru can effect the message
Sound waves
Light waves
Sense of touch