1. COMMUNICATION PROCESS

2. Components involved in communication process
Sender
Receiver
Frame of reference
Encoding
Decoding
Channel
Feedback

3. idea feedback reconstructed idea
Sender channel receiver
(encoded) (decoded)
Message
Frame of Reference verbal or Non verbal Frame of Reference
(knowledge, perceptions (knowledge, perceptions
Past experiences, feelings) Past experiences, feelings)

4. Types of Communication
Intrapersonal (with oneself)
Thought processing, decision making, reflecting
Interpersonal (one-one)
One-one talk, interviews, discussions
Group communication (small groups)
Group discussion, class room discussion
Public communication (one-many)
Speaker to audience, public speeches

5. Past experiences Reaction of others life roles
Awareness of self as a message sender
Awareness of self as a message receiver
Willingness to involve biases empathy
Past experiences Reaction of others life roles