1. KMS Synthesis & Analysis
IT & KMS
Does IT Matter?
Future directions for KMS
Book report
Course evaluation

2. Information Tech & KMS Is well-conceived & used IT really KMS?
IT provides a lot of leverage to find, extract & use knowledge
More work or smarter work?
Replacing technologies, not improving work
Information Junkyards
Volume vs. Findability & Actionability
Extending our reach
CMC - , blogs, social networks
Real time & distributed time

3. Changing what Knowledge means?
Knowing is a human act
Knowledge is the residue of thinking
Knowledge is created in the present moment
Knowledge belongs to communities
Knowledge circulates throgh communities in many ways
New Knowledge is created at the boundaries of old
Leveraging knowledge involves a combination of people & IT
McDermott , p3

4. How should we use IT? Speed up the coordination Extend collaboration
Forms, agendas, bureaucracy
Extend collaboration
Structures to support each other
Dynamic help for knowledge creation
Work with existing terms & practices
Just make them better, not different
One size does not fit all
Culture changes for groups & individuals

5. Does IT Matter?
Productivity has improved, but not consistently or definitively
Organizations have changed, but not much?
An increase in competitiveness, understanding or innovation?
Doesn’t everyone have this “advantage” now?
Has IT changed organizational strategy?
Tactics have changed, but in simple ways
Cultural expectations have not changed
IT keeps changing into help solving the NEXT problem
You can’t stop using it to see effects
Constant upgrades = time + $$$

6. Future research in KMS Huge potential… forever?
How can you avoid over-promising?
Organizations & culture must change in concert with KMS
A changed organization still has to function within the world
People are hard to understand
Idiosyncratic behaviors
Rationality & profitability
Entrepreneurial vs. Administrative functions

7. Blogs & Social Dimensions
Are blogs the best tech for what we need?
Do RSS Readers make a difference?
What Topic discovery methods are best?
Blog rolls
Search engines
Links
Word of mouth?
How does the blogosphere create Awareness?
Where is the culture?
Where is the knowledge?
As a classroom tool?