1. Suzanne Richards Family Assistance Center Specialist Southwest Region of ND

2. Serving all Branches of Services
The purpose of the Family Assistance Centers (FACs) is to provide support and assistance to Service Members and their Families by offering information about military, federal, state, and local resources. FACs provide a variety of services to all branches of the military.

3. FAC Six Essential Services
Information and Referral on… » ID Cards and DEERS Enrollment » TRICARE Benefits » Financial » Crisis Intervention » Community Resources » Legal * Emergency Financial Assistance

4. responsibilities include
Wellness calls to families of deployed Service Members
Sending out information packets to all NDNG new recruit families & followup phone call
Network with various local state and federal agencies
Document everything we do in National Guard Bureau Family Data System (FMP)
Distribution of information as directed by the Unit Commander, Family Readiness Support Assistance (FRSA), or leadership within the Family Program Office
Outreach in the various communities I serve

5. North Dakota Family Assistance Center Specialists
Suzanne Richards - Office | Blackberry

6. Nikki Frohlich military outreach

7. Mission
Assist Veterans, Service Members, and their Families in finding Resources, Services, and Benefits to meet their needs.
Kelli Weiend
Nikki Frohlich

8. Active Duty (Army, Marines, Air Force, Navy, and Coast Guard)
National Guard (Army and Air)
Reserves (Army, Air Force, Marines, Navy, and Coast Guard)
Operation Enduring Freedom (2001 – Present)
Operation Iraqi Freedom (2001 – 2011)
KFOR (1998 – Present)
Desert Storm (1990 – 1991)
Vietnam War (1964 – 1975)
Korean War (1950 – 1955)
World War II (1941 – 1946)
World War I (1917 – 1918)
Peace Time

9. Outreach Specialists work with Active Duty, National Guard, and Reserve Units throughout the state to make the transition back to civilian life easier.
We provide resource materials to the service members and families in order to help them deal with obstacles they may encounter.
The Military Outreach Program is “NOT” the VA. We aren’t affiliated with them. However, we do work closely with the VA in order to provide the best services possible to our customers.
We maintain close relationships with Local Community, State and Federal organizations.
Example: County Veteran Service Officers(CVSO), National Service Officers (NSO), ND Veteran Affairs.

10. Military Outreach Contact your Regional Outreach Specialists
Nikki Frohlich
South Region
Bismarck RJB
Office:
Cell:
Colleen “Kelli” Weiand
North Region
Minot Armory
Office:
Cell:
If you are willing to take the first step and contact us and are willing to work with us, we’ll do everything within our means to help in any situation.

11. Jessica Clifton Billings/Hettinger/Stark County Veteran Service Officer

12. •Enrollment for veterans Benefits for State/Federal
♦Provides counseling services, support and advocacy on behalf of veterans of the Armed Forces by establishing relationships across a wide spectrum of agencies and individuals to provide the greatest benefit to veterans.
•Veteran’s benefits
•VA Claims
•Enrollment for veterans Benefits for State/Federal
•Acts as face for Veteran Population
•Provides training and support to all referral agencies

13. ♦Local resource for dedicated and professional assistance in obtaining federal and state veterans’ benefits. 
•Provide the expertise and advocacy to veterans
•Works with inquires regarding:
»Health care
» Compensation
» Pension
» Long-term care
» Burial benefits
♦Remain in contact with these several other county, state, and federal government agencies that also provide resources or assistance to veterans.

14. Jessica Clifton Billings/Hettinger/Stark County Veteran Service Officer
Stark County Courthouse
51 3rd St E
Dickinson, ND