1. Using MIS by David Kroenke
Chapter 1 Highlights
Using MIS by David Kroenke

2. What is MIS? Why should you care about ?
Management Information Systems
Systems for Managing Information
NOT Information Systems focused on the field of Management (too narrow of a scope)
MIS touches many areas of business (Accounting, Marketing, Finance, Human Resources, etc.)
MIS poses a threat to people who perform routine jobs.
MIS has created many new types of jobs

3. Fired? Did you read the story on pages 2 and 3?
Jennifer got fired
Did not demonstrate non-routine skills.
Part of MIS: How to replace routine human labor with computer-based automation.
Not just about eliminating jobs and costs (efficiency), it is actually more about improving quality (Panera example)

4. New Jobs Computers do certain things better than humans
Luckily, there are still many more things that humans do better than computers
People are still an essential part of information systems (development & operational usage), but the work is non-routine or things that are still too costly to fully automate

5. Non-routine Skills
These are the thing that will keep you employed as Information Systems replace human-centered processes.
These are things that are still difficult for computers, even in light of future A.I. advancement
Abstract Reasoning (CS, IS & Liberal Arts)
Systems Thinking (CS or IS)
Collaboration (Siena)
Ability to Experiment (Science)

6. MIS is Goal-centered
To understand modern MIS systems, one must analyze systems in the context of broader goals through the “eyes” of an organization, company or type of user.
Diagram on page 10 helps one analyze systems in a very complete way
Key considerations
The fundamental threat of automation: Hardware & Software replacing Procedures & People
Biggest barrier to change: Procedures & People are hard to change

7. iTunes Example
Goal-center Perspective : Someone wishing to purchase new music
Store & Clerk replaced with iPhone & iTunes Software
Human interaction replaced with “Search” & “Suggest” Algorithms
Exchange of cash (human-centered procedure) replaced with entirely automated software process (credit card transaction online).
The data (music) remains the same, but everything else shifted from the human side to the computer side.

8. |— Collaboration —| Data -> Processing -> Info
While MIS is focused on the computer side, we will study the human side just as much
Data is the center of Information Systems, but human collaboration is necessary to transform data into something that is more valuable (Information)
Next week, we will focus on Human Collaboration and how systems can enhance it
Over two weeks, we will also study the role of Collaboration in building systems and transforming data into information

9. Things to do On Wednesday there will be a Chapter 1 quiz
Review / Re-read Chapter 1 with the thought of not being Jennifer
Read (casually) Chapter 2 first 14 pages pages before Lab on Monday