1. Information Technology
School of Nursing

2. IT Group Nursing ITS Sim Lab: Randy Adams Desrick Shelton
Trent Morelock
Sim Lab:
Jeremiah Avarana

3. LHSON Technology Computers Computer Lab Printing
PCs with Win 7
Computer Lab
Open 24/7
Printing
LRC and Computer Lab
PawPrints – print release system

4. LHSON Technology AirBear – wireless access
3rd floor of Bass building is weak
AirBear is only available at LHSON… other places need to use their guest network if available.
Plugs are located underneath classroom desks for charging laptops in the Bass building

5. Security Bear ID Passwords
Only the help desk can assist you with password issues
You are required to change your password every 6 months
Changing password affects wireless access

6. Wireless Access Select “Airbear WPA2” from available wireless networks
Your computer should prompt you for a user name and password. Enter your Baylor user name and password.
If your computer wants to add a certificate, then accept it and ok anything it wants to do 4)

7. Other Technologies
Web Browsers – Have MULTIPLE browsers on your machine (Explorer, Firefox, Chrome, Safari)
If one doesn’t work, then try another
Baylor
Box – Network File Storage:

8. Other Technologies Canvas – LMS Tegrity – Classroom Capture System
Spend some time becoming familiar with the layout and setting your notifications
Tegrity – Classroom Capture System
Possible be asked to view – link on the side of your Canvas class….

9. Other Technologies ExamSoft – online exam
Use Mozilla/Firefox or Chrome
Go to
Will receive an with login information and instructions
It is free – if it asks you to pay; then contact us.

10. Other Technologies ExamSoft – online exam
Load software well before the first exam
Take the practice exam
Download exams ahead of time
Turn off/close all programs
Turn off unnecessary services
Virus protection – may need to suspended or shut off

11. Services General Tech Help Drop-in help – when doors are open
Room 410 – across from the LRC entrance
Otherwise, appointments are needed
Fill out a request at Please include what days and times you are available
We don’t mind helping! We just need a little notice.

12. Services Virus Protection Microsoft Office 365
Baylor’s main web page – Current Students – Online Technologies
Microsoft Office 365
Go to
Computer Repair/Troubleshooting - 
We will look at your machine and offer suggestions, but we are not a repair shop
Evolve/Elsevier products
Outside vendor – our help is limited

13. Tech Tips Download any needed items BEFORE coming to class. EXAMS!
Watch for times when printing bottlenecks and plan accordingly.
Check your Baylor frequently!
If using a LHSON machine be aware of what it does and does not do. (ie. Saving files…)
Be aware of what building you are in and how it is different from LHSON
Do you have 3 browsers? Get them!

14. Technology Web Pages AirBear Setup and Support Technology Questions
Technology Questions
Help Request Forms