1. Digital Reserves
Pete Smith
Digital Reserves

2. Digital Reserves
Scans physical materials to generate fully accessible PDFs
Provides direct, stable links to databases and online audiovisual content
Takes responsibility for contacting rights-holders and acquiring permissions for materials supplied by Reserves

3. 3050 total item count
From time of request until Reserves fulfilment, items across all formats are supplied in 6 days, on average

4. 761 items streamed in house
Average time to fulfilment for items already owned: 6 Days
Average time to fulfilment for items purchased: 15 Days

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Captioning Service
Beginning in Spring 2018, Reserves has piloted a captioning service for English Language media owned by the Libraries
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Media Clipping Service
Beginning in Spring 2018, Reserves has piloted a clipping service to improve and streamline in- class viewing of reserves material
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7. Bridget Griffin Thompson
Instructor, Adjunct
Public Health/ Community Health

8. Bridget calls in a panic Overview of our services
Introductions to her liaison librarian
Introductions to our Open Education resources
December 11, 2017
May 15, 2018

9. Walked through installing e-reserves platform on her Moodle page
While on the phone...
Walked through installing e-reserves platform on her Moodle page
Ordered 2 ebooks and 3 films
Introductions to our Open Education resources and liaison librarian
December 11, 2017
May 15, 2018

10. Bridget has met with Jeremy Smith to discuss Open Access options
Two Weeks Later...
Bridget has met with Jeremy Smith to discuss Open Access options
Has added 120 new resources to her syllabus
Wants to have access from her winter travels in Machu Picchu...
December 26, 2017
May 15, 2018

11. By the New Year...
Reserves has located all 120 articles, book chapters, films and web resources and checked them for accessibility
Met with Bridget to help her download all course material to a flash drive for her to review from Machu Picchu
May 15, 2018
January 2, 2018

12. December 11, 2017
May 15, 2018

13. Unbelievable. Thank you
Unbelievable! Thank you! - You really helped me drop-kick this course into action! We met last night and it's a wonderful group of students.

14. instructors courses items
321
instructors
565
courses
Academic Year 17-18
6238
items

15. “Wow! You guys are the best!” -Barry Spence”
“Wow-- That was fast!
-Lynette Arnold
“Wow! That was record time!”
-Barton Byg
“Awesome! I appreciate your dream team!”
-Dan Chard
“I really can’t believe you did all of this, and so quickly! Amazing!”
-Bridget Griffin Thompson
“Wow!!!”
-Mitch Boucher
“Wow! You’ve set the bar high for responsiveness!”
-Ellen Pader
“Thanks for all you do and I really appreciate your kind and continuing assistance.”
-Laurie Priest

16. Digital Reserves Saving you time, and your students money