1. DEV-19: Lessons learned from a SaaS Application Development Project
Colleen Smith
Director, Software as a Service
Salvador Viñals
Product Strategist

2. The Panelists Tony Vertenten, Intris Johan Meyer, MIP Holdings
Michael Hohlfeld, Alvara Cash Management Group AG
Olaf Kull, Alvara Cash Management Group AG

3. Access to the Application
Web
UI decisions
Personalization
Making the right decision…..

5. Addressing Multi-tenancy
IF and If so, then HOW
Define what multi-tenancy means to you
Implementation issues and approaches

6. Multi-tenant architecture
Major models:
1.Everything Isolated
2.Shared Everything
3. Shared Everything Except DBs
Tenant2
Tenant3
App DB
Host
Tenant1
Tenant1
Tenant2
Tenant3
App DB
Host
Tenant1
Tenant2
Tenant3 DB
Host
App
Tenant1
Tenant2
Tenant3
App DB
Host 6

7. Security and Privacy Issues
Architecture decisions
Hosting Location/Facility
User access/authentication
Certifications/Regulations/Compliance
Ownership of the data

8. Operations Hosting decisions Data backup Managed Services
Update frequency
Planned downtime
Changes needed to the application?

9. Monitoring the Service Level Agreements (SLAs)
Tools
Metering/Usage
Reporting tools

10. Open
Discussion

11. Thank you for your time