1. Defining scope and functionality
What challenges do CI researchers and practitioners face when defining the scope and functionality of a CI for a specific community? And, how can SNA help the community address these challenges?
Community
defining the community
community size and diversity
performing community needs assessment
Defining scope and functionality
focus vs. comprehensiveness
centralized vs. decentralized
Incentives
clarifying incentives
measuring success
Moving from research to production mode, sustainability, usability, measuring success

2. And, how can SNA help the community address these challenges?
defining the community
Collect data (interview and survey); analysis of workflow, task structures, bottlenecks (where CI can facilitate)
Establish minimum criteria for being in a community
community size and diversity
User base, problems, computational tasks, capabilities, tools
sharing of hardware and communication resources and collaboration technologies IS very different from sharing of data and software
performing community needs assessment
CI needs and readiness
“needs” based vs. “solutions” based; “field of dreams” vs. “dreams of fields”; Olympic rings

3. And, how can SNA help the community address these challenges?
Defining scope and functionality
focus vs. comprehensiveness
centralized vs. decentralized
Strategic test-bedding
Mix users and designers, meet frequently throughout project lifetime (weekly)

4. And, how can SNA help the community address these challenges?
Incentives
clarifying incentives
measuring success
Solution must be flexible to change—i.e., responsive (a learning institution)
Id the bottlenecks
Create “success scenarios”
Milestones for successes to show community
Maintain dialogue among users and designers—buyin and engagement are critical

5. And, how can SNA help the community address these challenges?
Moving from research to production mode, sustainability, usability, measuring success
Start at the beginning and think through the life cycle
Opt towards open source, open architecture, plug-and-play
Interfaces, standards adoption, interoperability