1. Introducing your University I.T., Email and Learning Systems
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© University of South Wales
(Generic IT Induction v3)

2. © University of South Wales
IT Regulations
In using the University’s online services, you commit to accepting the University of South Wales IT Regulations. Please ensure that you have read the following:
Computer Regulations — the full version of the University’s Terms and Conditions.
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Today’s Aims
By the end of today's session you will:
Have been introduced to UniLife and personalised your channel settings
Know where to go to get a round up of all IT related issues
Know where to go for IT support and to update your account’s password
Know how to access your , wifi and the internet
Know where to find support on setting up your own device
Know where to go to access computer labs and printing facilities
Know how to access your associated Google drive/docs account
Know how to access Blackboard
Find out about some of Blackboard’s common features
Explore one of your modules and access course materials
Practice communicating with fellow students and staff
Practice uploading assessment work via Turnitin
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4. All accessed through UniLife
UniLife ( is the main student portal of the University of South Wales. UniLife is also used as an umbrella term for various student information web sites provided by the University, which are often referred to as UniLife Channels. To find out more about Unilife Click the image to watch a video Or read more on Using Unilife: A Walk-Through Guide.
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5. Personalising UniLife
From Unilife, we recommend that you subscribe to the following channels for important news updates.
1. Access
2. Select
3. Add these channels from the Available Channels
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6. Key IT Information for New Students
To get a round up of the key IT information access
New Students: Getting Started section of the IT, Media and Technical Services Channel
2. Access
We’ll now take a look at the relevant areas of the Getting Started with Technology section.
Note that you can access many of these areas directly from Unilife. However this page gives you one handy roundup of many of the relevant links.
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1. From UniLife
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7. Where to go for IT Support
Firstly check the Student IT, Media and Technical Services Channel for help and advice
If you can’t find what you are looking for
please visit our help and support page
You can log a call with
IT Customer Support Service.
This is the first point of contact for students and staff seeking assistance with IT-related queries or guidance.
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8. Where to go for IT Support
If you require a quick face-to-face response then you can always get in touch with our
IT Customer Support Teams at the following locations:
Caerleon – IT Helpdesk in the pc laboratory, Room E29 in Rathmell building.
Cardiff – Helpdesk in the Library in Atrium Building.
City (Newport) – IT Helpdesk in the Library in City Building.
Glyntaf – GTEM023 IT Services office, Elaine Morgan Building.
Treforest – TRJ270 – Located in Johnstown Building (J Block).
Need help locating a room? Use our findaroom service
You can also find details of computer labs via the IT Services webpage.
Self-service machines that enable you to print, scan or photocopy are available in various locations on all campuses. For further details you may want to access the Student Printing Advice pages.
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9. Updating your Password
At regular intervals, you will be asked to update your password to maintain the security of your account.
You can do this through the SSAA system
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10. Access to email, wifi and the internet
Visit the Student IT, Media and Technical Services Channel for help and advice
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11. Getting started with your own device
Visit the Student IT, Media and Technical Services Channel for help and advice
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12. Access to Google drive/docs
University of South Wales students have access to Google Drive as part of their student account, providing up to 30GB of online storage space for saving or backing up documents.
Find out more about Google Drive
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13. https://unilearn.southwales.ac.uk/
Access to Blackboard
You can access Blackboard directly from Unilife.
Note that the direct URL to get to Blackboard and all other learning systems tools is
www
Tutor Notes: If, for some reason, the link above to Unilearn.southwales.ac.uk isn’t working, you can show students Blackboard by navigating to The Hub and choosing ‘Blackboard’ from the ‘Take Me to …’ drop-down menu.
mobile
Blackboard Mobile Learn is an app available for iOS and Android
Note: UniLearn is the umbrella term for the integrated system which supports USW learning and teaching activities through technology.
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14. Exploring and personalising the UniLearn environment
Take a look at the ‘Exploring UnilLearn - Information for Students’ video. It will introduce you to the main tabs of the Blackboard environment and show you how to personalise your settings.
Take a look also at My Blackboard and as a minimum add your photo
‘My Blackboard’ is a new area offering the opportunity to integrate selected social media functions within Blackboard.
As a minimum, we suggest you upload a picture to your online profile so that you can easily remember who is who in your learning network.
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15. How will you use Blackboard?
You will use Blackboard to:
Access notes, resources and assignments.
Contact and be contacted by lectures via .
Be kept up to date via ‘Announcements’.
Hand in assignments via the 'Assessment’ button.
If you aren’t able to view one of your modules please take a look at the video entitled Exploring a typical module which shows you what you’ll expect to find in a typical module in Blackboard
Exploring a typical module
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16. I can’t find a module in Blackboard – What do I do?
Contact your Campus Advice Centre in the first instance.
For particular queries relating to online enrolment, please contact the Online Enrolment Support Team or telephone +44(0)
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Communications
In Blackboard:
Your tutor will use the announcements page to keep you up to date with important news.
You can send s to others enrolled in a Blackboard module from the Communications & Tools page.
Discussion boards, blogs wikis or other communication tools may be used to complement your studies.
Why not get your students to practice sending an and posting to and responding to discussion board posts.
An example activity which could be used as an icebreaker on discussion forums is the ‘Truth or Lie’ activity. Ask students to post 3 truths and 1 lie and then to try and guess the lie for each other by asking and responding to questions.
If you unfamiliar with any of these please refer to our page on teach
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Using Turnitin
Take a look at the information on the
Student IT, Media and Technical Services Channel to find out about:
Submitting an assignment
Viewing your Turnitin score
What Turnitin scores mean
Resubmitting an assignment
Downloading your submission
Viewing your grades and feedback
Why not set up a dummy Turnitin link in a module for students to try out the process of uploading an assignment
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Useful Links
UniLife
Blackboard: New students and getting started
Updating your password through SSAA
Student , wifi and BYOD
Find out more about Google Drive
Access to UniLearn and Blackboard
Exploring the UniLearn environment
Exploring a typical module in Blackboard
My Blackboard: Updating your profile
Online Assessment and Submission > Plagiarism and Turnitin
Blackboard Mobile
Computer Regulations
Help support and feedback
Logging a call with IT Customer Support Services
Computer Labs
Student Printing
Tutor Notes: If, for some reason, the link above to ‘Access to UniLearn and Blackboard’ isn’t working, you can show students Blackboard by navigating to The Hub and choosing Blackboard from the ‘Take Me to …’ drop-down menu.
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© University of South Wales