1. What Is Emotional Intelligence?

2. Emotional Intelligence (EI or EQ)
EI is the ability to perceive, control and evaluate your emotions.

3. EI includes…
Perceiving Emotions Understanding nonverbal signals such as body language and facial expressions.

4. EI includes…
Reasoning with Emotion Using emotions to determine how to respond emotionally to the things around us.

5. EI includes…
Understanding Emotions Understanding that emotions displayed could have a variety of causes. or
Because of or

6. EI includes…
Managing Emotions Includes responding appropriately to the emotions of others.

7. Go to: http://psychology.about.com/library/quiz/bl_eq_quiz.htm
Take a quiz to determine your emotional intelligence.
Go to:

8. What Is Nonverbal Communication?
Nonverbal communication includes the process of sending and receiving wordless messages between people. It includes the following:
Posture
Clothing
Gestures
Engagement
Reading faces

9. Nonverbal Language or Body Language