1. E-Customs Project The Government E-Customs Clearance System
FPT Information System Corporation presents 1

2. Contents 1. Synopsis of Project 2. Innovation and Implementation
3. Achievements

3. Project Synopsis General view of the Vietnam Customs
Procedures:
Manual, complicate and inconsistent in all provinces
Lack of transparency, not facilitate for the import and export business
Declaration form: Paper-based
IT Application:
Infrastructure: inconsistent and outdated technology
IT management level is not high and different among provinces
Business applications are built based on old technology background, which are very dispersed and difficult to integrate with each other. Lack of openness to connect and communicate with related agencies (tax, treasury ...)
Management:
There is not management tool for comprehensive control
Passive, not apply the risk management form
Leaders could only get information from general report

4. Project Synopsis
Project name: Building and deploying the Electronic Customs Clearance System (E-Customs) for Vietnam customs
Scope of Work: Implementation of deploying from pilot to nationwide, to modernise the customs process and infrastructure.
Phase I ( ):
Pilot implementation
Phase II ( ):
Official implementation nationwide (roll-out deployment)

5. Project Synopsis Detailed targets for Phase II (2010-2013)
Receiving full customs profiles and attached documents in electronic and XML message format following WCO standards
Receiving customs declaration data centrally at Customs department level, ensuring data is received and processed 24/7
Automated business processes such as selectivity, checking and giving feedback, to replace manual work and to shorten customs clearance time
Expanding the deployment of e-customs clearance system nationwide

6. Synopsis of E-Customs System
Receive XML message format following WCO standard
Customs Officer
Customs Broker
Import/Exporter
Export/Importer
Customs Brokers
Receiving
Auto Process
Selectivity
Declaration Checking
Goods Checking
Tax obligation Checking
Customs Reconciliation
Utility function
Profile Completion Checking
……….
Statistic Report
System Administration
Framework
Communication Network
Window Services
Security
Database (SQL 2005/2008)
Policy / Standard / Process / …
COM/COM ++
Web Services
Form the customs application environment electronically between Customs Dept - Business (G2B) via Internet
Receive the customs documents following the WCO standards (customised)
Ability of receiving and process data automatically 24/7
05 modules and more than functions to meet business requirements
Multi-tier designed
Ability of intergration with other systems
Ability of easy opening and upgrading
Built on the technology platform compatible with the Vietnam Customs infrastructure

7. Synopsis of Product
Overall model in relation with other business systems
Front-End System:
To receive declarations of enterprises
Process professional businesses and customs clearance of goods
Back-End System:
Provide information support for Front-End system and process other professional businesses
Related System:
Customs declaration Software
Software for information exchange with the Tax agency, the Treasury, Banks ...

8. Advantage/Uniqueness
Citizen
Improving the transparency, efficiency and access to information exchange
Reform the Customs adminitrative procedures
Government
Leadership
Assist in the management, direction and management leaders at all levels
Officers
To raise the level of professionalism and business profession
Enterprises
Application of modern and flexible technology, approach WCO standards
Technology
Active in im-export activities, save cost and time

9. Advantage/Uniqueness
Items
Traditional Customs
E-Customs
Declaration Form
Apply on papers
Apply on electronic form into the computer systems
Declaration Method
Submit the application directly at the customs departments
Application submit to the Customs system via Internet
Form of Information Processing
Customs officers directly process the comparison and checking the accuracy and consistency of content declarations on paper records
The E-Customs system directly checks, collates and processes automatically or semi-automatically to the information criteria
Feedback Form
Face to face checking & feedback of both the customs officers and businesses
Electronic information processing, direct feedback on the IT systems of the declarants by electronic messages

10. Advantage/Uniqueness
Simplify customs procedures
Reduce 50% in the number of documents submitted to Customs Departments
Save up to 20% per year in expenses for import-export companies
Improve transparency and ensure equality in processing customs procedures
Reduce customs clearance time
Green line declaration form: 3-15 mins (reduce up to 5-10 mins)
Yellow line declaration form : mins (reduce up to mins)

11. Quality
There are 10 out of 12 import-export business categories are applied the e-customs procedures according to the Circular 196/2012/TT-BTC of Ministry of Finance.
34/34 Departments of Customs have been deployed and implemented the e-customs procedures (100%)
Over 59,000 businesses participating the e-customs procedures (93%) with more than 4.4 million electronic customs declarations (accounting for 87%) of the total number of declaration application
Turnover done by electronic customs procedures reached billion U.S. dollars accounting for over 95% of total national imports and exports (2012)

12. Development Made by FPT- IS : building and deploying To be continue...
E-Customs
Phase I
( )
E-Customs
Phase II
( )
E-Customs
(since 2013)
PILOT DEPLOYMENT
- Pilot deployment of E- Customs
- Initially apply the risk management in the Customs field
- 2 pilot Customs Depts: Hai Phong, Ho Chi Minh
NATIONWIDE DEPLOYMENT
The systems is upgraded and expand the deployment:
- Receiving applications
- Centralised processing 24/7 at General Department/Department level
- Automate the business processes
- Expand the deployment of e-Customs nationwide
OPERATION & SUPPORT
System Operation
Support and solve raising situations
DEVELOPMENT
- Building the centralised system at General Department level
Standardise data criteria and business form to the world standards
Intergrate with the NSW
Intergrate and information exchange with the VNACCS/VCIS

13. Recognition
In November 2011, FPT IS received a Certificate of Merit from the Vietnam’s Ministry of Finance for ​​outstanding contributions in implementing e-customs procedures.

14. Thank you!