1. Plan for success with Skype for Business and CloudPBX
11/21/2018 1:26 PM
THR3071
Plan for success with Skype for Business and CloudPBX
Shane Hoey
AudioCodes
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2. Understanding CloudPBX
11/21/2018 1:26 PM
Understanding CloudPBX
CloudPBX with Microsoft PSTN
CloudPBX with Cloud Connector Edition*
CloudPBX with Lync/Skype for Business Pools
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3. Security first with CloudPBX
11/21/2018 1:26 PM
Security first with CloudPBX
Firewalls are not your enemy
Your enemy is any/any
Your enemy is single DMZ deployment
Always consider Server & Client Firewall Requirements
Simplified Firewall Ports
Applies to endpoints only
SFB/Lync Edge & CCE Edge remain unchanged
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Security first with CloudPBX
11/21/2018 1:26 PM
Security first with CloudPBX
Beware of the Transparent Proxy
Authentication
SSL content inspection
Admin/Admin…
Really? now you are asking for trouble
Windows Updates…
Are we still having this conversation… Apparently Yes!
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5. CloudPBX Learnings Network Assessments & preferably QoS Implemented
11/21/2018 1:26 PM
CloudPBX Learnings
Network Assessments & preferably QoS Implemented
Tenant Dial Plans
Only start a deployment once all requirements are met:
Firewall
DNS
Certificates
Tenant
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6. Cloud Connector Learnings
11/21/2018 1:26 PM
Cloud Connector Learnings
Use dedicated admin accounts for CCE appliance’s.
Global Admin (install) then Skype Admin (day to day management)
Strong password set to never expire or…
Set-CcCredential -AccountType TenantAdmin
Watch out for the CCE Domain Netbios name
You can’t use onmicrosoft.com domain name
Double Check your cloudconnector.ini
publish-ccappliance adding/removing Appliances
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7. Cloud Connector Learnings
11/21/2018 1:26 PM
Cloud Connector Learnings
VM on CCE appliances have a short life span!
Its an Appliance not a Desktop
Separate Forests per appliance
Don’t make changes in the VM’s they will be gone!
CCEService monitors VM’s and attempts to restart them
Need to make a change or force an upgrade -> Just uninstall/reinstall
Make a Plan for updates
Mediation Account per appliance
Configure Media Bypass
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8. SBC/Gateway Integrate with Legacy PABX Active Directory/LDAP lookups
Least call routing between sites.
Voice Resiliency of IP Phones
Denial of Service
Fraud Prevention
Secure Authentication
Tip: follow your vendor’s documentation to secure the gateway!
11/21/2018 1:26 PM
SBC/Gateway
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9. Analogue… yes really! Cabling Limitations, Security Systems,
11/21/2018 1:26 PM
Analogue… yes really!
Cabling Limitations,
Security Systems,
Door Relay’s,
Fax Machines,
Analog Phones
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10. Device Management Centralized management of devices via In-band Policy
11/21/2018 1:26 PM
Device Management
Centralized management of devices via In-band Policy
A small subset of settings including BtoE
Configured via PowerShell
Global Policy that effects all devices
Need more customization options ? look at 3rd Party Solutions
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Network Readiness Tool
11/21/2018 1:26 PM
Network Readiness Tool
Packet loss
Jitter
Round-Trip latency
Reorder Packet Percentage
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13. 11/21/2018 1:26 PM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. 11/21/2018 1:26 PM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Tenant Dial Plans Limit of 25 Normalizations rules per Plan
11/21/2018 1:26 PM
Tenant Dial Plans
Limit of 25 Normalizations rules per Plan
Applies to all CloudPBX Modalities including PSTN Conferencing
Set-CsTenantHybridConfiguration -UseOnPremDialPlan $false
Dial plans are merged!
Service Country DP
Tenant – Global DP
Tenant – User DP
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. Managing Skype Online with PowerShell
11/21/2018 1:26 PM
Managing Skype Online with PowerShell
Sapien PowerShell Studio
Visual Studio
Code/Community/Professional/Enterprise
PowerShell Language Support
PowerShell Pro Tools
PowerShell ISE
ISESteriods
Tip: Use combination of your favorite editor and Start-Transcript to keep a record of all cmdlets you run
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20. Throttling built into Office 365
11/21/2018 1:26 PM
Throttling built into Office 365
Free up pssessions with remove-pssession
Don’t just click X
Get-pssessions | remove-pssession
Only collect objects you need
-filter, -ldapfilter, -resultsize
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21. 11/21/2018 1:26 PM
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22. Enabling users at scale
11/21/2018 1:26 PM
Enabling users at scale
#using where-object
get-csonlineuser | where-object {$_.Department -like "*sales*"} | format-list
#Filter Left | Format Right
Get-CsOnlineUser -Filter {Department -like "*sales*"} | Format-List
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

23. Enabling users at scale
#store all users in a variable
$users = get-csonlineuser -Filter {Office -eq “Brisbane"}
#step thru each user individually and configure
foreach ($user in $users) {
set-csuser -identity $user.userprincipalname
-enterprisevoiceenabled $true
-HostedVoic $true
-OnPremLineURI "tel:$($user.phone)"
Set-CsUserPstnSettings -identity $user.userprincipalname
-HybridPSTNSite Brisbane
Grant-CsDialPlan -identity $user.userprincipalname
-PolicyName TAG:AU }

24. Please evaluate this session
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11/21/2018
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25. 11/21/2018 1:26 PM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.