1. Community resilience Andrew Barnes
Senior Environment Officer – Incident Management
7 November 2017

2. Do you know what to do?
The Environment Agency provides a free flood warning service for people who are at risk of flooding.
You can check your flood risk and sign up to flood warnings online at or call Floodline on

3. Do you know what to do?
What should you do if you have to leave your home?
Here’s a handy list of things to consider taking with you:
Insurance details
Landlord’s details
Spare glasses/contact lenses
Medication
Torch and wind-up radio
Bottled water and food
Warm clothing
Baby nappies, food and toys
If you are at risk you can prepare yourself in advance:
Fill in our personal flood plan template to have all the useful information in one place
Create an emergency waterproof grab-bag of things to take with you
Check whether your insurance covers flood damages
If you are at risk, consider whether property level resilience measures would benefit you. Speak to the National Flood Forum to get advice about this.
If you own property next to a watercourse, for example a river, culvert, brook or mill stream, you must: maintain river beds and banks, not obstruct the water flow.

4. Do you know what to do? Report an incident on our incident hotline:
Become an environmental volunteer, speak to us today!
You know your local environment best – let us know if there is:
damage or danger to the natural environment
pollution to water or land
poaching or illegal fishing
dead fish or fish gasping for air
watercourses blocked by a vehicle or fallen tree causing risk of flooding
flooding from main rivers or the sea
incidents at Environment Agency-regulated waste sites
illegal removals from watercourses
unusual changes in river flow
collapsed or badly damaged river or canal banks