1. Judge a man of his questions rather than his answers. -Voltaire
Question-Asking
Judge a man of his questions rather than his answers.
-Voltaire
11/21/2018
Phillip G. Clampitt, Ph.D.

2. Question-Asking I. The importance of question-asking
“I’m so dumb. See, I haven’t studied and I can’t get this math problem.”
-Felix Freshman
II. Examining the assumptions behind questions
11/21/2018
Phillip G. Clampitt, Ph.D.

3. III. Evaluating the appropriateness of the question
Consider possible responses
Consider the purpose of the question
Consider the wording of the question
11/21/2018
Phillip G. Clampitt, Ph.D.

4. IV. Choosing between open/closed questions
A. Open questions
1. Define
2. Advantages
3. Disadvantages
11/21/2018
Phillip G. Clampitt, Ph.D.

5. IV. Choosing between open/closed questions (cont’d)
B. Closed questions
1. Define
2. Advantages
3. Disadvantages
11/21/2018
Phillip G. Clampitt, Ph.D.

6. V. Direct/indirect questions
A. Direct questions
1. Define
2. When useful
3. When not useful
11/21/2018
Phillip G. Clampitt, Ph.D.

7. V. Direct/indirect questions (cont’d)
B. Indirect questions
1. Define
2. When useful
3. When not useful
11/21/2018
Phillip G. Clampitt, Ph.D.

8. VI. Probes Why Probe? Non-directive Probes Directive Problems
Silence
Nudging (neutral phrases)
Reflective statement
Internal summary
Directive Problems
Restatement
Informational
Clearinghouse
Reconciling
11/21/2018
Phillip G. Clampitt, Ph.D.

9. VII. Problem questions Bi-polar Open-to-Closed Switch Double-barreled
Two-in-one
Leading
Tone of voice
Emotional words
Identify the answer
Link to a powerful person
Guessing Game
11/21/2018
Phillip G. Clampitt, Ph.D.