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Deck Overview Audience: Time: Presentation Goals:
General Audience not familiar with Oracle Product Strategy Time: 1.0 – 1.5 Hours Presentation Goals: The goal of this deck is to explain at a high level Oracle’s BI Strategy and Products. The slides within this deck provide the presenter with standard slides across BI Suite, BI Applications and Enterprise Performance Management. Last Updated 5/23/2007
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Oracle BI Strategy and Products
Presenter
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The following is intended to outline our general product direction
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
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Business Intelligence is the #1 Priority
“…the most important technology in 2007 is business intelligence” Also, January 2007 Gartner EXP survey of CIOs found that BI is the #1 spend priority, for 2nd year in a row. Source: CIO Insight, “The Future of I.T.: What's on Tap for 2007 and Beyond,” January 16, 2007
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Product Strategy Drivers
From: To: Pervasive use Analysts Real-time, predictive data Historical data Unified, enterprise view Fragmented view Insight-driven business process optimization Reporting results Unified infrastructure and prebuilt analytic solutions Analytic tools Enterprise Performance Management System Planning silos with limited BI
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Oracle’s Product Strategy
Integrated Business Intelligence Database Business Intelligence & Data Mining Functions Integrated in Database Integrated Business Intelligence Tools Best-of-Breed, Next Generation Business Intelligence Technology Platform Integrated Analytic Applications Enterprise Wide, Industry Specific Analytic and Corporate Performance Management Applications Exploits Any Information Technology Environment
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The Industry’s Most Comprehensive BI Solution
Tactical Guideline: Define business benefits and BI vision, and plan according to the type of organization and stage/rate of BI adoption. ORACLE BUSINESS INTELLIGENCE APPLICATIONS BI Applications Multi-source BI Applications For DBI BI Applications for EPM Performance Management ORACLE BUSINESS INTELLIGENCE SUITE Oracle BI Suite Enterprise Edition Oracle BI Suite Standard Edition Oracle BI Suite SE1 ORACLE DATABASE with DATA WAREHOUSING OPTIONS OWB/ODI Oracle Partitioning Oracle Data Mining Oracle OLAP ORACLE DATA WAREHOUSING: Built on the world-class, industry leading Oracle Database, Oracle Data Warehousing provides a scalable, high-performance, high-availability platform which consolidates all of your company's critical business data into a central repository to ensure an integrated view of your business. Oracle Data Warehousing also an easy to use, graphical environment that supports the rapid design, deployment, and management of data warehouses. Featuring high-performance parallel database technology, a full suite of data access and management tools. Oracle Warehouse Builder provides an easy to use, enterprise integration design tool that manages the full life-cycle of data and metadata for Oracle Database 10g Oracle Partitioning allows a data warehouse to be divided into distinct independent parts, substantially improving performance, availability, and manageability Oracle Data Mining enables companies to efficiently find patterns and insights hidden in their data warehouse Oracle OLAP (On Line Analytical Processing) employs a multidimensional data model that supports complex analytical queries in Oracle Database 10g ORACLE BUSINESS INTELLIGENCE SUITE Oracle Business Intelligence Suite extends real-time, pervasive, actionable insight to every user — including, executives, managers, and front line workers in the organization — to support faster, more informed business decisions. Oracle Business Intelligence Suite addresses the full range of enterprise business intelligence requirements including ad hoc query and analysis, proactive intelligence and alerts, advanced reporting, and predictive analytics — all delivered through a personalized, interactive intelligence dashboard. Users are empowered with the right information at the right time — in context, to make the most effective business decision. Oracle Business Intelligence Suite Enterprise Edition (EE): Oracle Business Intelligence Suite Enterprise Edition (EE)—which consists of the Siebel Analytics platform—is open to any enterprise data source, optimized for Oracle or non-Oracle databases, and integrates data from all your enterprise applications, including third-party and custom applications. With Oracle Business Intelligence Suite EE, you fully leverage your investments in existing Oracle and non-Oracle technologies, providing comprehensive, real-time intelligence across enterprise sources and reducing total cost of ownership. Oracle Business Intelligence Suite Standard Edition (SE): Oracle Business Intelligence Suite Standard Edition (SE)—which consists of Oracle's pre-integrated BI infrastructure—is optimized to work with Oracle data and applications. With Oracle Business Suite Standard Edition you extend business insight, while leveraging existing investments in Oracle technologies and applications. Oracle Business Intelligence Suite Standard Edition One (SE One): Oracle Business Intelligence Suite Standard Edition One (EE)—targeted to small-to-midsize business organizations provides restricted capabilities of the BI Suite Enterprise Edition and is also limited to only 50 users. ORACLE BUSINESS INTELLIGENCE APPLICATIONS Oracle's comprehensive set of analytic applications provides greater business insight by proactively guiding users to make the most informed decisions. Oracle's analytic applications include capabilities such as corporate performance management, interactive dashboarding, and embedded analytic capabilities for delivering insight pervasively across your enterprise. Open, pre-built, industry specific analytic applications provide actionable intelligence for each business function and user role. These solutions are hot-pluggable into your existing operational systems, meaning you can infuse enhanced intelligence capabilities into your Oracle, custom, and third-party applications.
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BI SE and BI EE Interop and Migration Paths for BI SE (Discoverer) Customers
Stay on BI SE forever just delivered (Calculated Members) and 11g in progress Dedicated development team Lifetime support Use both to gain new function Leverage Disco EULs as a data source Discoverer analysis surfaced in Dashboards Use Delivers for alerting Migrate SE to EE Metadata migration utility, methodology, and Oracle Consulting services
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Common Enterprise Information Model
Oracle BI Suite Enterprise Edition Unified Business Intelligence Infrastructure Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Proactive Detection and Alerts Disconnected Analytics MS Office Plug-in Web Services Common Enterprise Information Model Intelligent Caching Services Oracle BI Server Multidimensional Calculation and Integration Engine Intelligent Request Generation and Optimized Data Access Services OLTP & ODS Systems Data Warehouse Data Mart SAP, Oracle PeopleSoft, Siebel, Custom Apps Files Excel XML Business Process
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Common Enterprise Information Model Enables Consistency, Security, Reuse, Flexibility
Presentation Layer User roles, preferences Simplified view Logical SQL interface Role-based views of the information Semantic Object Layer Dimensions Hierarchies Measures Calculations Aggregation Rules Time Series Consistent definition of business measures, metrics, calculations Physical Layer Map Physical Data Connections Schema Model once, deploy anywhere Across any data sources
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Common Enterprise Information Model “Model once, deploy everywhere”
Business Processes Information consistency Information availability Eliminates data silos Increased user adoption Greater Leverage in IT Microsoft Office Disconnected Analytics Interactive Dashboards Proactive Alerts Formatted Reports Ad Hoc Analysis This also enables point and click access to information in an ondemand way. Here in Answers you see service metrics, revenue metrics, and inventory metrics all being combined for the user in one place. The user just points and clicks, creates charts, reports, dashboards, etc without needing to worry about where that information is coming from or how different metrics are being calculated. Here you can see a Dashboard, a formatted report, and a Delivers alert with some inventory information all driven off the same business model and same measures. The same consistency would be there whether accessing through any of the Oracle BI EE end user options, or through Web Services, or through Excel. Common Enterprise Information Model Oracle BI EE Server
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Oracle BI Server Next-Generation BI Server
Oracle BI EE End User Products Other 3rd Party Tools Common Enterprise Information Model Advanced calculation & federation engine Intelligent request generation and optimized, distributed data access Analytical and Operational reach Mission critical scalability and performance The heart of the BI enterprise edition is the Oracle BI Server. The BI Server is able to semantically integrate information from a variety of different sources. It is a scalable, sophisticated data access, aggregation, and calculation engine for real-time intelligence across heterogeneous data sources. Through a combination of a distributed query engine and a logical, semantic representation of the data, the BI Server enables you to represent multiple physical data sources as a single, simplified data structure to end user tools. This simplified view can then be queried by all end user tools through a simple SQL-based interface. So to end users the BI server looks like just another SQL data source. The BI Server includes it’s own advanced calculation engine, so regardless of the calculation capabilities of the underlying data sources users can get the intelligence they need, without needing to worry or know anything about the physical data or the capabilities of those systems. Calculations can be defined that cut across data from multiple sources. For example, you may have a calculation “% of quota” that compares closed revenue from a financial system with quota assignments in an Access database, and runs a calculation. This calculation would be defined in the BI server metadata and made available as a column that end users can select and embed into their analysis. The BI server is capable of complex calculations, like time series calculations, and these calcs can then be made available to any user to select for analysis. The BI Server was built for delivering intelligence to tens of thousands of Web users, so it is designed with the highest scalability in mind, including native SQL for a multitude of different sources including Oracle, MS SQL Server, IBM DB2, Teradata and others. Native RDBMS Oracle SQL Server DB2 Teradata ODBC Multi-dimensional XMLA Oracle OLAP Option MS Analysis Services SAP BW Other XML, Excel Text
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End User Products Enterprise Edition
Guided experience leads user from insight to action Intuitive and interactive dashboards/scorecards Personalized, function-specific and role-based Oracle Interactive Dashboards Powerful ad-hoc analysis via 100% Web UI Zero training environment Create, modify and author analysis, pivots and dashboards Oracle Answers Dynamic problem/opportunity detection and notification Automated analytic workflows and processes Tailored delivery for wide range of mobile devices Oracle Delivers Oracle BI Publisher Uses Word and Adobe as report layout tools Many sophisticated outputs Extract once, Publish many times
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Enhances Existing Customer Investments “Hot-Pluggable” Integration with Heterogeneous Systems
Portals Analytic Tools and Reporting Applications Desktop Tools Any JSR 168 Portal Oracle BI, HYSL, BOBJ, COGN, MSTR, Actuate .. Oracle EBS, Siebel, SAP, PeopleSoft, JD Edwards .. Excel, Outlook, Lotus Notes .. Oracle BI Server Common Enterprise Information Model Security Data Access ETL Oracle RDBMS Oracle OLAP Option Microsoft SQL Server & Analysis Services IBM DB2 Teradata Essbase SAP BW XML, Excel, Text Others .. Oracle Kerberos iPlanet MSFT AD Novell Custom Others .. Oracle Data Integrator (Sunopsis) Oracle Warehouse Builder Informatica Ascential Others ..
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Oracle BI Applications Single or Multi-source Analytic Apps Built on OBIEE
Sales Service & Contact Center Marketing Order Management & Fulfillment Supply Chain Financials Human Resources Oracle BI Applications Oracle BI Suite EE Ad-hoc Analysis Proactive Detection and Alerts MS Office Plug-in Reporting & Publishing Interactive Dashboards Disconnected Analytics Web Services IVR, ACD, CTI Hyperion MS Excel Other Data Sources DW Schema Packaged ETL Maps Universal Adapters
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Oracle BI Applications Multi-Source Analytics with Single Architecture
Auto Comms & Media Complex Mfg Consumer Sector Energy Financial Services High Tech Insurance & Health Life Sciences Public Sector Travel & Trans Sales Service & Contact Center Marketing Order Management & Fulfillment Supply Chain Financials Human Resources Pipeline Analysis Triangulated Forecasting Sales Team Effectiveness Up-sell / Cross-sell Cycle Time Analysis Lead Conversion Churn Propensity Customer Satisfaction Resolution Rates Service Rep Effectiveness Service Cost Analysis Service Trends Campaign Scorecard Response Rates Product Propensity Loyalty and Attrition Market Basket Analysis Campaign ROI Order Linearity Orders vs. Available Inventory Cycle Time Analysis Backlog Analysis Fulfillment Status Customer Receivables Supplier Performance Spend Analysis Procurement Cycle Times Inventory Availability Employee Expenses BOM Analysis A/R & A/P Analysis GL / Balance Sheet Analysis Customer & Product Profitability P&L Analysis Expense Management Cash Flow Analysis Employee Productivity Compensation Analysis HR Compliance Reporting Workforce Profile Turnover Trends Return on Human Capital Other Operational & Analytic Sources Prebuilt adapters: Oracle BI Suite Enterprise Edition
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Advanced Analysis Often Spans Heterogeneous Data Sources
Service Customers Sales Marketing Distribution Finance HR / Workforce Operations Procurement Suppliers How does call center agent tenure, training, & compensation affect efficiency and cross-selling performance? What is the impact of my average handle time, average queue hold time and one-and-done rate on customer satisfaction? How do I reduce agent turnover and staffing costs?
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Oracle BI Applications Multi-Source Analytics with Single Architecture
Auto Comms & Media Complex Mfg Consumer Sector Energy Financial Services High Tech Insurance & Health Life Sciences Public Sector Travel & Trans Sales Service & Contact Center Churn Propensity Customer Satisfaction Resolution Rates Service Rep Effectiveness Service Cost Analysis Service Trends Marketing Order Management & Fulfillment Supply Chain Financials Human Resources Pipeline Analysis Triangulated Forecasting Sales Team Effectiveness Up-sell / Cross-sell Cycle Time Analysis Lead Conversion Campaign Scorecard Response Rates Product Propensity Loyalty and Attrition Market Basket Analysis Campaign ROI Order Linearity Orders vs. Available Inventory Cycle Time Analysis Backlog Analysis Fulfillment Status Customer Receivables Supplier Performance Spend Analysis Procurement Cycle Times Inventory Availability Employee Expenses BOM Analysis A/R & A/P Analysis GL / Balance Sheet Analysis Customer & Product Profitability P&L Analysis Expense Management Cash Flow Analysis Employee Productivity Compensation Analysis HR Compliance Reporting Workforce Profile Turnover Trends Return on Human Capital Other Operational & Analytic Sources Prebuilt adapters: Oracle BI Suite Enterprise Edition
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Service and Contact Center Analytics
Prebuilt ETL to extract data from over 3,000 operational tables and load it into the DW, sourced from CRM systems, call center telephony middleware and other sources 1 Pre-mapped metadata, defining real-time access to analytical and operational sources, embedded best practice calculations and metrics for the contact center 3 Presentation Layer Logical Business Model Physical Sources Business Analytics Warehouse Service Analytics utilizes ETL routines that extract data from 2,000+ operational tables and load it into 15 star-schemas available for immediate analysis 2 A “best practice” library of over 150 prebuilt role-based intelligence dashboards, reports and alerts for service and contact center agents, managers and executives 4
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Example: Analytic Workflows
Business Objectives / Issues Maximize Cash Flow Is DSO on target? Is DPO on target? Is Overdue Balances trending up? Are Payment Terms in compliance? Business Function: Receivables Role: Director, Credits & Collections Objectives: 1) Maximize Cash Flow 2) Control Risk of Receivables Portfolio Gain Insights How long is the underlying Overdue Balance pending? What is the aging of Due Balances? Who are the Customers and Collectors? Drill to Due Balances by Region Drill to Overdue Invoice Detail Take Action Target collection efforts to reduce overdue balances
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Example: Analytic Workflows
Business Objectives / Issues Maximize Cash Flow Is DSO on target? Is Overdue Balances trending up? Gain Insights How long is the underlying Overdue Balance pending? Drill to Detail Who are the Customers? Drill to Overdue Invoice Detail Take Action Target collection efforts to reduce overdue balances
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Speeds Time To Value and Lowers TCO
Build from Scratch with Traditional BI Tools Oracle Analytic Applications Training / Roll-out Oracle Analytic Applications solutions approach: Faster time to value Lower TCO Assured business value Define Metrics & Dashboards DW Design Back-end ETL and Mapping Training / Rollout Easy to use, easy to adapt Define Metrics & Dashboards Role-based dashboards and thousands of pre-defined metrics DW Design Prebuilt DW design, adapts to your EDW Back-end ETL and Mapping Prebuilt Business Adapters for Oracle, PeopleSoft, Siebel, SAP, others Months or Years Weeks or Months Source: Patricia Seybold Research, Gartner, Merrill Lynch, Oracle Analysis
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Enterprise Performance Management System
Enterprise Performance Management System Integrates Transaction, Intelligence, Financial Systems Financial Performance Management Systems Enterprise Performance Management System Enterprise Resource Planning Systems Operational Business Intelligence Systems
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Oracle BI Product Strategy Key Product Differentiators
Enterprise Semantic Model Cross-Source Model Centric vs. Single Source Reporting Pervasive Business Insight Empower Business Users with Embedded Insight Real Time Predictive Insight Activity Monitoring and Predictive Analytics Business Process Optimization Sense & Respond with Intelligent Business Processes Fastest Time to Value & Lowest TCO Pre-packaged Performance Management & Analytic Applications Across Siebel, Peoplesoft, e-Business Suite, JDEdwards, & SAP
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Oracle and Hyperion
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Enterprise Performance Management System Oracle with Hyperion
Insight Performance Action Set Goals Plan Monitor Analyze Report Align
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The New, Extended Oracle BI A System for Enterprise Performance Management
Oracle Business Intelligence Operational Business Intelligence Applications Performance Management Applications Integrated with each other BI and Performance Management Applications BI Tools and Foundation Best-of-breed Business Intelligence Tools Integrated BI Foundation Enterprise Semantic Model Hot-Pluggable Works with any information technology environment – Oracle, non-Oracle, or mixed
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Common Enterprise Information Model
Oracle Business Intelligence Tools & Foundation Extended and Unified Business Intelligence Infrastructure Data Integration Ad-hoc Analysis Interactive Dashboards Essbase Analytics Reporting & Publishing Proactive Detection and Alerts Disconnected & Mobile Analytics MS Office & Outlook Integration Common Enterprise Information Model Integrated Security, User Management, Personalization Multidimensional Calculation and Integration Engine Intelligent Request Generation and Optimized Data Access Services OLTP & ODS Systems Data Warehouse Data Mart Essbase SAP, Oracle PeopleSoft, Siebel, Custom Apps Files Excel XML Business Process
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Order Management & Fulfillment
Oracle Business Intelligence Applications An Enterprise Performance Management System Reporting Scorecarding Analytic Apps Planning Modeling Planning Budgeting Financial Management Consolidation Scorecards Sales & Marketing Financial Analytics Human Resources Order Management & Fulfillment Supply Chain Verticals Common Enterprise Information Model Oracle Business Intelligence Foundation OLTP & ODS Systems Data Warehouse Data Mart Essbase SAP, Oracle PeopleSoft, Siebel, Custom Apps Files Excel XML Business Process
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