1. Shirley Rogers Director of Health Workforce @ShirleyRogers01 #nhsb5-c5
It Ain’t What You Do – It’s the Way That You Do It
Shirley Rogers
Director of Health Workforce
@ShirleyRogers01
#nhsb5-c5

2. Let’s put this in context
Over 361,000
People
161,000
200,000

3. Our Greatest Asset – Our Workforce
Living our values regardless of where we work
Supporting and motivating staff to do the best job that they can
Evidence shows staff who feel valued and engaged provide better health and care

4. So what is good Staff Experience and Staff Engagement?
“A company is people … employees want to know… am I being listened to or am I a cog in the wheel? People really need to feel wanted.” Richard Branson
“Employees engage with employers […] when they’re treated as humans worthy of respect.”
Meghan M. Biro
So what is good Staff Experience and Staff Engagement?
“Always treat your employees exactly as you want them to treat your best customers.” Stephen R. Covey
“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.”
 Simon Sinek
“Highly engaged employees make the customer experience. Disengaged employees break it.”
Timothy R. Clark

5. Our Experience Golden Jubilee Foundation NHS Lanarkshire
Inverclyde Health and Social Care Partnership

6. Let’s talk about what Matters Julie Lamberth NHS Ayrshire and Arran

7. What does good Staff Experience and Engagement mean to you?
Discussion
What does good Staff Experience and Engagement mean to you?

8. What 3 actions would you prioritise?
Time to work
What 3 actions would you prioritise?

9. Feedback

10. What will you change?

11. We’ll be keeping in touch
Follow up plans
Jane Hamilton, Everyone Matters – Telephone or
Case Studies and other useful information can be found at -