1. CCS Services – DCSS Spring 2018 Update
Collaborative Computing Services
Presenter: Chris Shively
Date: 4/9/2018

2. Service Areas 01 02 03 04 05 06 Windows Active Directory Mail Services
SaaS 03
Cloud Services 04
Virtual Environments 05
Research Consultations 06

3. Windows Active Directory (AD)
Hokies Accounts
User accounts in VT Windows AD provisioned during VT Onboarding. Used also for Office 365 and Exchange Online
University Services Domain
Users can use ADadmin to add their computers to the VT Windows AD IT Service Catalog
Central Services Domain
Department managed users and computers within VT Windows AD IT Service Catalog

4. Hokies Accounts Update
VT Account Management Improvements (also called VT Onboarding) launched 1/29/2018
For new faculty, staff, and students, Hokies accounts are now created at the same time as VT Usernames (PIDs). Passphrases are synchronized as the default option
Hokies accounts were automatically provisioned for all faculty, staff, and students
Related Office 365 (O365) Update on 3/15/2018:
O365 Core Licenses are now automatically provisioned for faculty, staff, and students
PowerBI (free) is now part of O365 Core

5. Mail Services
VT Gmail
Individual Mailboxes: Available to all faculty, staff, students, alumni, and retirees IT Service Catalog
Departmental Mail Option: Google Auxiliary (uses mailbox delegation) IT Service Catalog
VT Exchange Online
Individual Mailboxes: Available to all faculty, staff, and sponsored students IT Service Catalog
Departmental Mail Option: VT Pace Account (uses VT Windows AD security groups) IT Service Catalog

6. SaaS
G Suite
Core Components Available to Faculty, Staff, Students, Alumni, and Retirees IT Service Catalog
O365
Core Components Online Version - Available to Faculty, Staff, and Students
O365 ProPlus Downloadable Version - Available to Licensed Individuals through ITPALS IT Service Catalog
Slack
User Licenses Departments can purchase user licenses for Faculty, Staff, and Sponsored Students IT Service Catalog

7. Slack Service Launch virginiatech.slack.com
Full Members
Available now (launched 4/5/2018)
Departments may purchase annual licenses for $17 per user (prorated through December 19, 2018)
Multi-Channel Guests
Coming Soon
Non-VT users working in more than one channel
License required
Single-Channel Guests
Users with access to only one channel
Tenant-wide limit based on the number of paid licenses
Guest accounts with set expiration dates
No additional cost
Slack Service Launch virginiatech.slack.com

8. Slack Service Launch virginiatech.slack.com
Workspace Settings
Version is Slack Plus
Single Sign On enabled with the VT Login Service
Display names set to VT Username (PID)
Invitations disabled (use IT Service Catalog)
eDiscovery
Message editing limited to 5 minutes
Message deletion disabled
Members can create their own channels (Note: Public channels are university wide)
App Integrations
Visit Approved for this Workspace to view the list of pre-approved apps
Use Software License Agreement Review Request to request new app integrations
Slack Service Launch virginiatech.slack.com

9. CCS Services Data Compliance Callouts

10. Online Collaborative Spaces
What are Online Collaborative Spaces?
Online Collaborative Spaces represent cloud-based work areas where members can share documents and electronic media, chat, meet online, schedule events, and perform other actions that support their collaborative efforts. 
IT Knowledge Base
Online Collaborative Spaces

11. Why are Online Collaborative Spaces Important?
One example is how we share files.
Attachments
Personal Cloud Drives
Team Cloud Drive
Online Collaborative Spaces
Recipient Owned
Fragmented Collaboration
Multiple Distributed Versions
Individually Owned
Group Collaboration
Ambiguous Source Locations
Team Owned
Team Collaboration
Centralized Source
Team Owned
Team Collaboration
Centralized Source
Part of the Conversation
Currently planning not to include this slide
Disconnected from the Conversation

12. Online Collaborative Spaces Options
G Suite
Multiple Google Apps can be used in combination
O365
Use Microsoft Teams for a single, integrated experience
Slack
Chat focused
Add integrations to gain more functionality

13. Online Collaborative Spaces
Join the conversation!
Google Hangouts Chat: Online Collaborative Spaces
Microsoft Teams: Online Collaborative Spaces
Slack: #onlinecollabspaces
Online Collaborative Spaces

14. Exchange Online Calendar Updates Room Finder & Room Details
Room Details: (coming soon)
View capacity and room resources while scheduling
Exchange Online Calendar Updates Room Finder & Room Details
Room Finder:
Locate available rooms by building

15. G Suite / Exchange Calendar Interop
Calendar Interop Update
The feature is not ready for production
DEV implementation resulted in duplication of Exchange Online account objects
CCS is exploring alternative approaches

16. Cloud Services
Cloud Consultations
Amazon Web Services
Microsoft Azure

17. Virtual Environments Virtual Machine Environments (VME) VME + PHI
Linux and Windows Virtual Machines for general use by Departments or Faculty/Staff
CCS Managed (Optional Service)
IT Service Catalog
VME + PHI
Linux and Windows Virtual Machines for PHI research or contractual agreements involving compliance with HIPAA CCS Managed
Secure Research Environment (SRE)
Linux and Windows Virtual Machines and Secure Access Points for Researchers with Technology Control Plans involving Controlled Unclassified Information
CCS Managed

18. Research Data Compliance and IT Consultations
Now available
In partnership with ARC, ITSO, OSP, and OESRC
Designed for faculty and staff with research compute or data needs
Helps researchers understand and leverage Division of IT resources and services
IT Service Catalog

19. Questions?