1. Training the Trainer Anissa Young, MSBA Insurance Program Manager
Lane Oswalt, MSBA Insurance Marketing and Risk Services

2. Overview Orientation Job Descriptions Follow up/Evaluate Retrain
Frequency
Resources

3. Orientation
New Employees—Very formal orientation-be very specific about the expectations
Orientation should take place before the employee begins the job or the first day on the job

4. Orientation
Existing Employees- Have a formal orientation for your returning employees every year
Specifically train if there is a new piece of equipment or a new job or process in your department

5. Orientation
Tell your employees where to find help if they have questions
Employees should be comfortable asking questions especially if they have not been trained on a piece of equipment or in a specific process

6. Job Descriptions Have job descriptions for all employees
Make sure they are up to date and accurately describe all physical requirements of the job
Give the employee a description of the steps they must do to complete the job

7. Job Descriptions
If you don’t have a job description, then ask the supervisor to create one
You may also want to engage the employee when creating the description to ensure it accurately describes the position

8. Job Descriptions
Job descriptions may also help if the employee is injured on the job
Accurate job descriptions help a treating physician assess whether or not an employee can return to work with restrictions or full duty, rather than starting from scratch

9. Follow up/Evaluate Follow up/Evaluate your employees after orientation
Evaluate both new and returning employees
Go over the evaluation with the employee

10. Follow up/Evaluate Document unsafe behavior and the plan to correct it
Emphasize the expectation of using proper PPE and using safe processes

11. Re-train Re-training at regular intervals
Experienced employees sometimes get complacent and take short cuts

12. Frequency Repetition, repetition, repetition
Training is better in repetition; It is better to train regularly than all at once and never mention it again—employees will only place importance on the subjects you continuously discuss

13. Frequency
Employees should have regular safety meetings and training to reinforce what is important-Safety
Make a safety statement at the end of every meeting

14. Resources
MSBA sends out tool kits to our Workers’ Comp Trust members about every other month
These include a handout, poster and powerpoint

34. Resources Online Training Modules
Contact your Workers’ Compensation provider to see what resources are available to you
MSBA has some powerpoint presentations that we are happy to share