1. Implementing a new auditor training program will increase taxpayer compliance and increase auditor productivity.
Key points:
1. 60 hours of training results in 34% increase in productivity
2. The private sector has proven that firms who invest large amounts of money in training outperform the S+P 500 by a factor of two (113% vs 55%)
3. According to Jack Phillips, there is a significant correlation between revenue and training
Engagement

2. Colorado DOR Field Audit Assessments
Backstory
Field Audit assessments have generally remained stagnant
With a proper training program, assessments would increase along with productivity
Currently the CDOR does not have a training program
Ref: See section 20

3. CDOR’s current training program and its effects
Minimal Training
Efficiency
Increased chance for audit mistakes
Slower audit process
Decreased number of audits
Results
Increase in employment turnover
Hiring new employees is costly
Stagnant or decline in revenue
Morale
Underperforming auditors
Increased gap in hierarchy
Increased pressure on new employees

4. The bottom line: Inefficient auditors = Stagnant or decrease in revenue which results in…
Decrease in advancements
Not acquiring new technology
Missed opportunities due to lack of funds
Budget cuts
Loss of existing benefits as well as implementation of new ones
Freeze on promotions
Or even demotion
Layoffs, downsizing, and furlough days
Bring it to a boil

5. Turning Point Options: Maintain current training processes
No increase in compliance or revenue
Incorporate new training to increase compliance and efficiency of auditors
Establish new incentives (monetary and non- monetary)
Training Manager
Performance Reviews and Training tests
Offer Choices
Ref: See section 18

6. The Key to Success Training Increased auditor efficiency
Dramatic results in other states
Provide Resolution
Ref: See section 16

7. The Right Training Program
Based on a model that has worked for other states
Customizable to meet the specific needs of the CDOR
Best/Worst Case Scenarios
Set up the “sequel”
Ref: See section 16