1. What is Management?
Week 2

2. What is Management? Management:
Using organizational resources to achieve objectives through planning, organizing, leading, and controlling
An activity essential to organized endeavors that perform certain functions to obtain the effective acquisition, allocating, and utilizing of human efforts and physical resources for the purpose of accomplishing some goal - Daniel Wren(1979)
The ( ) of getting things done through ( ) –Mary Parker Follett (1941)

3. Who are Managers?
Individuals within an organization who are in a position to make the decisions that allow an organization to reach its objectives in effective and efficient ways
POSDCoRB
Planning
Organizing
Staffing
Directing
Coordinating
Reporting
Budgeting

4. Mintzberg’s Managerial Roles

5. As a Non-Profit Organization
Most libraries are non-profit organizations.
To provide public services rather than to generate profit
The goals of the organization are often difficult to articulate
It’s hard to assess whether the organization has achieved these goals.
VS.

6. Five Essential Questions
By Peter Drucker
What is our mission?
Who is our customer?
What does the customer value?
What are our results?
What is our plan?

7. Activity #1 Investigate people who made contributions in management
Major figures in management
Frederick Taylor
Henry Fayol
Elton Mayo
Herbert Simon
Peter Senge
Mary Follett
Things to investigate
Demographics
Major contribution
Scholars who apply the same approach to management
etc.
Mindmap