1. Research output and information coaching at the House of Commons Library Catrin Owens

2. Library subject experts l Teams of researchers covering a range of subjects Home Affairs International Affairs and Defence Science and Environment Social Policy Statisticians: Economic Policy and Statistics Social and General Statistics

3. Research output l Reactive: answering specific enquiries l Proactive: research papers government bills selected other bills topics of major interest standard notes

4. Library Intranet pages l Research papers available on Parliamentary Intranet and www.parliament.uk l Standard notes available on Parliamentary Intranet only l Collections of links and resources used by Library subject specialists

6. Research homepages l Subjects covered by that team l Staff contact details l Research output research papers standard notes

8. Subject index l A to Z list of subject headings broad overall categories listed on Library homepage lead to pages offering a choice of more specific subject headings can also view full index with broad headings and more specific headings integrated

10. Subject index pages l Broader headings lead to pages offering a choice of more specific subject headings l More specific headings lead directly to information pages l Cross references to other pages

12. Subject pages l Contact details for relevant Library specialists l Links to full text of research papers and standard notes l Links to selected websites and electronic documents l Cross references to other Library pages

14. Current awareness l Topical issues page l Whats new bulletin l Parliament and constitution daily bulletin

18. Services and resources l Databases in-house and commercial products statistical databases l CD-ROMs l Electronic documents l Specialist websites l Information about the Library

20. E-Library l Electronic reading room bank of PCs training area facilities for laptops some hard copy stock research papers Library leaflets training documentation

22. PCs for readers l Access to: Parliamentary Intranet electronic resources Internet wordprocessing software spreadsheet software email

24. Information coaching l Formal courses l Library tours l Demonstrations / drop-in sessions l On the spot assistance l Documentation helpsheets leaflets

25. Training courses l Library Intranet pages l POLIS Intranet database l Media sources l Parliamentary sources on the Internet l Searching the Parliamentary Intranet l Searching the world wide web

26. Demonstrations l New services LexisNexis l Encouraging use of existing services BBC Monitoring l External organisations wanting to promote services working4anMP.co.uk

27. On the spot assistance l Guidance on sources l Advice on search techniques / terms / strategies l Problem solving

28. Future developments l Computer-based training constituency staff l Parliamentary Information Management Services Parliamentary portal / gateway into all services adding / standardising metadata archiving availability