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Spring Semester 2015 Lecture 7 Needs vs. Wants

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1 Spring Semester 2015 Lecture 7 Needs vs. Wants
ECE 396 – Senior Design I Spring Semester 2015 Lecture 7 Needs vs. Wants

2 Needs Assessment Interact with customer to understand the problem
Non-technical (avoid using excessive technical jargon) Qualitative (no numerical information) Complete (should cover all relevant aspects) Specifiable (subjective need -> specification) Questioning the customer Questionnaire? What kinds of questions should you ask?

3 Define the Design Problem
What is the problem to be solved? Why is there a problem? What is my (team’s) role in solving problem? How will I know when I (we) are done?

4 Determine the Budget and Schedule Constraints
When is the solution needed? What is the upper limit of the design cost? What are your expectations of production cost (in high volumes)?

5 Determine the Reliability and Maintenance
What are the consequences of the system failing once in operation? What resources (personnel, replacement parts, budget, etc.) are available for maintenance?

6 Determine the Design Contract
How will it be determined when the design is complete? How will it be determined that the design is acceptable? How will I be paid? Is the work that I am doing legal?

7 Needs vs. Wants It is quite a challenge to determine product features just from a customer survey Ability to differentiate needs and wants is key to product development (usually wants >> needs) Product should only have the essential needs If we have excessive number of needs Some needs may not be met -> bad design Unnecessary needs -> additional cost

8 Input/Output Analysis
A good way to conceptualize design problem is the use of block diagrams List of inputs (user, sensor) List of outputs (user, control) I/O analysis should help design the user interface

9 Engine Controller Unit (ECU)

10 Design Attributes Standard & Advanced functions User Interface
Packaging Battery (power requirements) Production Reliability (robust design) Service and maintenance

11 Conflicting Needs Even in the best of designs you will have a set of conflicting design needs Classic design conflict Performance, cost, time Good, cheap, fast (cannot have all three) Size, power requirements, reliability, advanced features


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