1. Getting more from LibGuides:
User experience testing and user focused design
Samantha O’Connor, Public Services Librarian Central Carolina Community College

2. What is User Focused Design?
Identify your users and the context of their use
Collect input from your users
Specify requirements
Design
Evaluate
Re-design
What is
User Focused Design?

3. Identify your audience
Who is your audience?
And what should they get from your LibGuide?
What will it take to make the guide function for your users?

4. Survey of students and faculty
Collecting input
Survey of students and faculty
What do they want
What do they need
What won’t they use

5. Specify Requirements Identify courses/subjects
Use surveys and instruction to identify student needs
Develop a framework

6. Design, then redesign Flat Busy Too much information per part Dyanmic
Simple
Less info, more parts

7. It’s ok to fail!

8. User Experience
“User experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products.”*
*Don Norman, former VP of Advanced Technology Group at Apple

9. Usability versus UX Focuses on: Efficiency Ease of Use
Relevance to users’ needs
Focuses on:
Immersion
Pleasure
Entertainment
Meaningful interaction
Holistic Experience

10. UX Testing Card sorting Hallway testing Eye tracking Scenario testing
Surveys
Focus Groups
*Illustration by Calvin C. Chan, Rosenfeld Media

11. TASK 2:
If you were trying to get preliminary information about your topic for an argumentative essay, how would you find links to the best resources for Background Research and Information?

12. Some interesting findings

13. What did we come up with?
cccc.libguides.com/eng111

14. 17% increase
Spring 2016-Spring 2017