1. Making History – One user at a time!
2018 User Group
WELCOME!
Making History – One user at a time!

2. New States - Oklahoma, Alabama, Kansas
Number of Users – 9000+

3. Training Webinars

4. statistics 12,750 Phone Calls – 10,350 Tickets Opened and Closed
Over 85% use HostedbyKarpel
14 converted this year from Local to Cloud – less than 30 left
Local installations will be phased out by 2020
24 hour/overnight support 3 nights a week
ALL Updates Handled overnight – County IT makes this difficult
10 New Help Desk Hires – 4 New Developer Hires
20% Staff Increase last 12 months!
12,750 Phone Calls – 10,350 Tickets Opened and Closed
90% Help Desk calls answered and resolved immediately
370+ Outstanding tickets 3 years ago - Today less than 50
Congrats to Deana – New HelpDesk Manager

6. SharePoint vs the Blob

7. SharePoint vs the Blob SharePoint Limitations…
All documents open in Read Only and you have to enable Edit
Megabytes per file
Slow to open documents – the more you have, the slower it gets
Only aware of Word and PDF
Blob
Documents open ready to edit
NO file size limit
Very fast open and upload
Server aware of all electronic files, videos, text, excel, ppt, etc…
10 already on BLOB, including our largest customer, Maricopa
ITHit is a browser plug in that will be required for BLOB storage
All Hosted customers will be moved to blob as they receive 6.3

8. Automated Victim notification

9. Karpel Foundation projects
Community Outreach Websites
Amador County District Attorney's Office, CA
Baker County District Attorney's Office, OR
St Charles Prosecuting Attorney's Office, MO
Rockingham County Attorney's Office, NH
40th Judicial District Attorney's Office, LA
9th Circuit Charleston County Solicitor's Office, SC
Measures for Justice
California Proposition 57 – Recidivism Study
Tuesday welcome reception on the roof
History Museum Wednesday Appreciation events.

10. Darrell Moore – Deputy Attorney General
Darrell is the Deputy Attorney General for Criminal Litigation in the Missouri Attorney General’s Office. Prior to that, he was an
assistant attorney general in the Public Safety Section ( )
Chief Litigation Counsel to the State Auditor of Missouri from ( )
Darrell also was elected to 3 terms as the Greene County Prosecuting Attorney ( ), previously serving as an assistant and chief assistant prosecutor in that office for fourteen years.
Darrell’s Honors include
Missouri’s Top DWI Prosecutor for 2003
The Missouri Association of Prosecuting Attorneys 2010 Prosecutor of the Year
Community Partnership of the Ozarks’ Prevention Advocate Award (2016)
“Ministers of Justice:
The Prosecutors’ Role in Restoring Confidence in the Rule of Law”

11. Questions?

12. Karpel Solutions 9717 Landmark Parkway Drive Suite 200 St
Karpel Solutions 9717 Landmark Parkway Drive Suite 200 St. Louis, MO