1. IT Infrastructure Committee
Utah Valley University

2. Definition & Responsibility
Physical Infrastructure is the foundation upon which IT, Telecom, and Media Services reside.
This backbone of services encompasses all fiber, cabling, terminations, pathways, projection systems, physical facilities and physical security, power and environmental controls to IT equipment, and point-to-point wireless.

3. Committee Scope
The Infrastructure Committee assesses, researches, designs, and recommends a state-of-the art physical infrastructure that facilitates the transport of information supporting the existing and future technical needs of the UVU Community.

4. Accomplishments (2009-2010) Losee Building (Student Service)
New Data Center
Upgraded PBX to new version of software
Finalized plan for campus security system
Redundant fiber path for core network
Remote phone switch in LA building
Murdock homes (Advancement Data Ctr., Alumni Ctr., Marketing Bldg., and Web Dev. Bldg.)
ROTC House (400 West)
International House (400 West)

5. IT Infrastructure Committee Organization
Eddie Sorensen
Advisor
Tom Branam
Chair
Tammy Taylor
Kurtis Olsen
TeleCom
Kevin Dent
ITS
Geoff Osborn
Darvin Burgess
Telecom
Travis Tasker
Media Services
Mike Lee
Facilities

6. Personnel Travis Tasker Tom Branam Kevin Dent Kurtis Olsen
Media Services
12 years experience
12 years at UVU
Kevin Dent
Data Center Manager (ITS)
17 years experience
17 years at UVU
Darvin Burgess
Lead Telephone Technician
8 years experience
7 years at UVU
Mike Lee
Lead Architecture
16 years
Tom Branam
Chair
31+ years experience
15+ years at UVU
Kurtis Olsen
Asst Director (Telephone Services)
10 years experience
10 years at UVU
RCDD
Geoff Osborn
PBX Programmer
8 years experience
7 years at UVU

7. Life Cycle UPS / SWITCHES: 3-5 years
CABLE PLANT (Network): Up to 10 years
PBX / TELEPHONE SWITCH: Up to 15 years

8. SWOT Analysis STRENGTHS People/knowledge/experience Physical Plant
Strong standards
Interdepartmental cooperation
LI Building (Data Center)
Improving wireless network
Campus design
Space Committee now uses the Master Spec’s

9. SWOT Analysis WEAKNESSES Funding and wages (retention)
Insufficient training / cross-training
Lack of 24/7 HVAC in IDF’S (Telecom Rooms)
Lack of technical personnel (Infrastructure)
Shortage of media-enhanced classrooms
Documentation / labeling of physical plant
Local support for phone switch
Outdated equipment / turnover
Theft
Space
Scheduling / down-time
Quality employee recruitment
University-level lack of technical vision

10. SWOT Analysis OPPORTUNITIES Data Center Future growth of UVU
Working with outside agencies
New technology
Inter-campus relationships
PBA funding
Administration support
New leadership in HR
Remodeling cleanup

11. SWOT Analysis THREATS Funding, PBA Turnover, employee retention
Growth of UVU / Size of the Campus
Remodeling
Aging facilities - no R&R
Support of future growth
Remote sites support
New technology
Disaster recovery
Lack of redundant systems

12. Plans for 2009-2010 Media-enhanced classrooms UPS in equipment rooms
Science Building
Move fiber on Geneva Road
Move the remote telephone switch from the Geneva Building
Saturn Building?
I-15 Core Project
Bus Rapid Transit Project?
Move all infrastructure from BA-005 to BA-010

13. Issues Affecting Requests
Currently, campus departments are billed a set fee for requested cable drops. If Telephone Services had hard funded employee technicians, they would only charge departments for materials.
Support for PACE and HR’s continuation and expansion of in-classification pay-raise initiative will enable infrastructure departments to retain and advance employees. In conjunction, we also support the HR job comparison surveys of other institutions.
All remodeling projects should have a technology representative on the committee.**

14. Cable Project Costs

15. Infrastructure Server Room Issues and IDF,S & MDF’S
Video over IP upgrade – Phase I ($35,000)
UPS for data com rooms (ongoing)
Camera’s for all Server Rooms ($10,000)
NetBotz in EB, UVU-W, WC, Bldg. L, WS, and WB-104 ($6,000)
Proximity locks to 5 wiring / switch rooms ($3,000)

16. Infrastructure Committee Request
Permanent, on-going funding for maintenance of cable / fiber plant ($50,000 a year would make it possible to update and rehab most the campus)
Preventative maintenance and battery replacement for LI Data Center, CS-608, LA-011e / 011f, and WC ($25,000 Self insured, ongoing)
Any leftover money will cover telecom closet batteries and maintenance
HVAC service contract for preventative maintenance and repairs of equipment and telecom rooms ($20,000)
Brady data documentation for all fiber & cable plant on the campus ($7,500). This is labor only.
Fluke OTDR for testing single and multi mode fiber ($12,000)
Replace analog cards with the version Z32 ($50,000)

17. Summary
UVU Infrastructure will continue to be an industry leader throughout Utah higher education while continuing to uphold the UVU mission.

18. Thank You