1. Customer Transformation to the Cloud Blue Cross Blue Shield of Michigan
October 25, 2018

2. Customer Transformation to the Cloud
Jac Amerell – Controller
Jim Line – Senior Director Corporate Procurement
Tom Borgula – Director - IT Corporate Services
Sue Girimonte – Senior IT Manager – IT Corporate Services
10/25/2018

3. Customer Transformation to the Cloud
Blue Cross Blue Shield of Michigan
A nonprofit mutual insurance company founded in 1939
The largest health insurer in Michigan, serving 4.5 million people here and 1.6 million more in other states
The largest network of doctors and hospitals in Michigan: 152 hospitals, and more than 33,000 doctors
An independent licensee of the Blue Cross Blue Shield Association
Number of employees: more than 8,100
More than a dozen operating companies generating nearly $30 billion in annual revenue
10/25/2018

4. Customer Transformation to the Cloud
ERP Background at BCBSM
The background of BCBSM ERP is essential to understanding the strategy and success of the ERP transition to the cloud. We have had alignment at the Executive level for ERP strategy since when we formed an ERP Steering Committee:
Executives from Finance, Procurement, HR and IT (Chaired by IT)
Charter – Oversee Corporate strategy for ERP
Guiding Principles - Upgrade every year/No customizations/Single ERP software platform – Oracle/PeopleSoft (Finance/Procurement/HCM)
Alignment across the four pillars has allowed us to minimize customizations, upgrade each year/implement out of the box functionality each year and reduce the annual cost to maintain ERP.
The ERP Steering Committee meets on a regular basis (every two months) and has allowed us to continually update the executives on the progress of Oracle Cloud functionality/maturity. In 2015, in our view, Oracle Fusion reached an acceptable maturity level for us to propose an ERP strategy of moving to Cloud ERP. Putting together a strategy and business case was easier because of the relationship with the executives and their knowledge of ERP gained through the Steering Committee.
10/25/2018