1. League Innovations 2009
March 15, 2009
EVERYONE GROWS: Organizational & Professional Development for all Employees
Delta College Presenters:
Thelma L. Bushong, Director
Center for Organizational Success (COS)
Elaine A. Karls, Director
Faculty Center for Teaching Excellence (FCTE)

2. League Innovations 2009
March 15, 2009
How does a college invest in significant learning experiences that result in engagement, empowerment, and leadership development for its faculty, staff, and administration?

3. Delta College’s COS / FCTE offers sustainable, measurable, organizational and professional development programs to all employees, including innovative for-credit courses.

4. ENGAGED FACULTY & STAFF
League Innovations 2009
March 15, 2009

5. ENGAGEMENT Reflect and share …
League Innovations 2009
ENGAGEMENT
March 15, 2009
Reflect and share …
Recall an experience that engaged you as a
learner…
What were you doing?
What motivated you to participate, and then to become engaged in your learning?
How did that learning experience change you?

6. ENGAGEMENT – WHAT IS IT? behaviors… highly-correlated with
League Innovations 2009
ENGAGEMENT – WHAT IS IT?
March 15, 2009
behaviors… highly-correlated with
desirable learning (NSSE)
… connected emotionally, socially, and even spiritually to mission, vision, purpose (Fleming/Asplund)

7. ENGAGEMENT – WHAT IS IT?
… heightened emotional connection… exert greater discretionary effort to work
(Conference Board)
… deep and broad connection that employees have… voluntary
and enthusiastic commitment to success (Julie Gebauer, Closing the Engagement Gap)

8. ENGAGEMENT – WHY IMPORTANT?
League Innovations 2009
ENGAGEMENT – WHY IMPORTANT?
March 15, 2009
18% more productive
12% better at engaging customers
51% less likely to leave the organization (low-turnover companies)
62% less likely to be involved in an accident on the job
27% less prone to absenteeism
(From Human Sigma by John H. Fleming and Jim Asplund C2007, pg 169)

9. ENGAGED & EMPOWERED EMPLOYEES
League Innovations 2009
March 15, 2009
ENGAGED & EMPOWERED EMPLOYEES
“like new perennials, which flourish every year… can be divided… will influence others to be leaders” (Don Halog)

10. EMPOWERMENT GROWING FROM ENGAGED FACULTY AND STAFF

11. EMPOWERMENT
League Innovations 2009
March 15, 2009

12. Create an environment for greater success for students?
EMPOWERMENT
How do…
Engaged Employees
Empowered Employees
Change Workplace?
How do…
Empowered Employees
Create an environment for greater success for students?
What one thing can you do to broaden and deepen empowerment on your campus?

13. EMPOWERED EMPLOYEES Staff equity initiatives across campus
League Innovations 2009
EMPOWERED EMPLOYEES
March 15, 2009
Staff equity initiatives across campus
Office professionals on major committees, give input/share in decision-making
Discretionary PD funding for Administrative/Professional staff

14. EMPOWERING LEARNERS: DEVELOPMENTAL EDUCATION
Trish O’Connor: Endowed Chair -- Kellogg Institute Dev. Educator. ED 396 results.
Dev. ED team: Endowed Chair --
Create developmental learning communities for ‘09-10.
AQIP Action Project: DECOOR team.
Dev. Ed. Program nears NADE
certification.

15. SUSTAINABLE & MEASURABLE RESULTS
League Innovations 2009
SUSTAINABLE & MEASURABLE RESULTS
March 15, 2009
“I’m now better able to address issues, rather than people-pleasing… tools to know how to address them on a non-emotional level…Communication modules were very helpful.”
(Leadership Experience)

16. CONSIDERING SIGNIFICANT MEASURES
What dimensions of professional development are meaningful to measure? How can we systematically engage and use our measures to assure continuous quality?

17. “MEASURABLE” RESULTS BY THE NUMBERS
Volunteer presenters: 150+
ED 3xx course development: 13 new
Courses coming: 2 more
‘08/09 course enrollment: 106
‘08/09 Adjunct Academies: 285
Faculty Enrichment Circles: 33
Great Teacher Seminar 2008: 45
Great College Seminar 2009: 45 anticipated

18. “MEASURABLE” RESULTS BY THE NUMBERS
Delta 101: 44
Leadership Experience 2008: 16
Endowed Teaching Chair awards: 12 since 2005
Endowed Chair Recipients: faculty, staff and A/P employees
‘08/09 Open PD sessions: 462
Initiatives under development

19. SUSTAINABLE & MEASURABLE RESULTS Leading and Learning Together: Staff Ambassador Development
“It is easy to say nice things about a “product” that works...  For the rare glimpse of an (staff) person to understand the view of a Division Chair-priceless …the (Academic) Division Chair learns from the (staff) person, too!  This valuable tool of blending the lines and adjusting our thoughts will prove to be of great significance…
“…from my job shadowing experience, I have looked at some of the things I can improve upon …to help smooth out a process...   We talk about the importance of breaking down the silos and I think that being more aware of what everyone does helps faculty and staff to see how we really do all work together.

20. “learn and grow together as a successful institution.”
SUSTAINABLE & MEASURABLE RESULTS Leading and Learning Together: Leadership Culture
Together we can…
“…we have the ability to shape positive improvements at Delta College and in the community.”
“use our strengths to work together to benefit each other, the college and the community.”
“learn and grow together as a successful institution.”

21. SUSTAINABLE & MEASURABLE RESULTS ED 390 (new faculty) High Points
League Innovations 2009
SUSTAINABLE & MEASURABLE RESULTS ED 390 (new faculty) High Points
March 15, 2009
“I like the risks I get to take in my classes and all the new things I get to try in and out of class.”
“encouragement for inclusion in new initiatives.”
“Thank you for being there my first year.”
“regular interaction with those ‘in the same boat’”
“I was able to count 20 others who blessed my life...and changed me as a person.” 21

22. ED3xx Courses For credit Internally developed / delivered
League Innovations 2009
March 15, 2009
ED3xx Courses For credit Internally developed / delivered
Develop-mental Ed.
Diversity
Learning Com-munities
Service Learning
Best Practices
Reflective Practice
Adv. Online Learning
Adult Learning
Reading Theory Practice
Writing to Learn
Internet Teaching
Leadership Culture
Staff Ambass-adors
Classroom Assess-ment

23. QUESTIONS?
League Innovations 2009
March 15, 2009

24. CONTACT INFORMATION
Thelma L. Bushong, Director
Center for Organizational Success (COS)
Elaine A. Karls, Director
Faculty Center for Teaching Excellence (FCTE)
Handouts: