1. General Session: Transforming Public Service From the Inside Out

2. NGA Chair’s Initiative: The Challenge
“The challenge governors face is to bring human talent, innovative management practices, new technologies and sophisticated analytics together in such a way that streamlines operations and improves performance.” -- Governor John Hickenlooper, Colorado National Governors Association Chair,

3. General Session: Transforming Public Service From the Inside Out

4. Polling: In the last two to three years, has your state experienced the anticipated Silver Tsunami?
There has been a major increase of retirements.
There has been some increase of retirements.
There has been no noticeable increase of retirements.
There has been a decrease of retirements.

5. General Session: Transforming Public Service From the Inside Out